Cash Office Associate/Cashier

SpartanNash•Ludington, MI
•Onsite

About The Position

This role performs all phases of the store’s cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store’s best interests. The associate also completes other duties as assigned in a timely manner. The position supports front-end activities, handles cash register and cash office procedures, and maintains confidentiality and security of company financial information. Work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Detail-oriented.
  • Basic computer skills, including email and spreadsheets.
  • Ability to frequently lift and/or move up to 30 pounds and occasionally up to 50 pounds.
  • Ability to stand and walk for extended periods, and frequently bend, stoop, twist, and turn.

Responsibilities

  • Maintain strict confidentiality of company records and financial information, and protect it from unauthorized access.
  • Support front-end activities to help ensure cashiers follow store policies for transactions involving cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
  • Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
  • Balance cash and media to the ledger, control cash, and ensure it is safely deposited.
  • Implement applicable security and cash drawer accounting procedures.
  • Keep management informed of problems with pricing, cash registers, scales, or other cash office issues.
  • Maintain cash-control records for internal audits.
  • Follow PPE and safety guidelines.
  • Follow food safety and cleaning expectations.
  • Follow guest experience guidelines.
  • Perform tasks in other departments as assigned based on customer experience needs.
  • Complete additional responsibilities as assigned.
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