Cash Office Associate
About The Position
This role performs all phases of the store’s cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the best interests of the store. The associate safeguards confidential company records and financial information, supports front-end activities, and follows store policies for transactions and regulated product sales. The position also includes maintaining cash-control records, following safety and food-safety expectations, and completing other duties as assigned. Tasks in other departments may be assigned based on customer experience needs.
Requirements
- High school graduate or equivalent (GED).
- Ability to read, write, comprehend, and interpret documents.
- Basic mathematical skills.
- Suggestive selling and product knowledge.
- Detail oriented.
- Basic computer skills, including email and spreadsheets.
- Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
Responsibilities
- Maintain strict confidentiality of company records and financial information and prevent unauthorized access.
- Support front-end activities and help ensure cashiers follow store policies when handling cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
- Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and other regulated products.
- Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
- Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
- Implement security and cash-drawer accounting procedures.
- Inform management of problems with pricing, cash registers, scales, or other cash office issues.
- Maintain records on cash controls for internal audits.
- Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
- Perform tasks in other departments based on customer experience needs and complete other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
