Cash Office Associate

SpartanNash•West Fargo, ND

2d•Onsite

About The Position

The Cash Office Associate performs all phases of the store’s cash office operations accurately and efficiently, ensuring the work shift contributes positively to the store. The role supports front-end activities and follows store policies, security procedures, safety guidelines, food safety and cleaning expectations, and guest experience guidelines. The associate must keep company records and financial information confidential and complete other duties as assigned. The work is in a typical retail store environment with varied temperatures and potential exposure to outside weather conditions; travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED).
Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling skills and knowledge of products.
Detail-oriented.
Basic computer skills, including email and spreadsheets.

Responsibilities

Maintain strict confidentiality of company records and financial information and safeguard it from unauthorized access.
Support front-end activities and help ensure cashiers follow store policies for transactions involving cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
Follow policies related to the sale of alcoholic beverages, tobacco, pseudoephedrine, and similar products.
Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
Implement related security and cash drawer accounting procedures.
Inform management of problems involving pricing, cash registers, scales, or other cash office matters.
Maintain cash-control records for internal audits.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments as needed to support customer experience.
Complete additional responsibilities and other duties as assigned.