Cash Office Associate

SpartanNash•Rapid City, SD
•Onsite

About The Position

This role performs all phases of the store’s cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store’s interests. The associate safeguards confidential company records and financial information and supports front-end activities, including helping ensure cashiers follow store transaction policies. The role also involves cash register operation, cash and media balancing, cash control and deposits, security and drawer accounting procedures, and maintaining records for internal audits. Other duties may be assigned, including tasks in other departments based on customer experience needs.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and knowledge of products.
  • Detail-oriented.
  • Basic computer skills, including email and spreadsheets.

Responsibilities

  • Maintain strict confidentiality of company records and financial information and protect them from unauthorized access.
  • Support front-end activities and help ensure cashiers follow store policies for transactions involving cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
  • Operate the cash register, display purchase costs, make change, cash checks, and issue receipts accurately.
  • Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
  • Implement security and cash drawer accounting procedures.
  • Inform management of problems involving pricing, cash registers, scales, or other cash office matters.
  • Maintain cash-control records for internal audits.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Complete other duties as assigned in a timely manner.
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