Cash Office Associate

SpartanNash•Rapid City, SD
•Onsite

About The Position

As a member of SpartanNash, a food solutions company and part of the C&S Wholesale Grocers family of companies, the Cash Office Associate performs all phases of the store’s cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store. The role also completes other assigned duties in a timely manner. The associate safeguards confidential company records and financial information, supports front-end transaction and policy compliance, operates the cash register, balances cash and media, and maintains cash-control records. The position follows applicable security, safety, personal protective equipment, food safety, cleaning, and guest experience guidelines. Duties in other departments may be assigned based on customer experience needs. The work takes place in a typical retail store environment with varied temperatures, possible exposure to outside weather, and usually low-to-moderate noise. Travel requirements vary by assignment.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Detail-oriented.
  • Basic computer skills, including email and spreadsheets.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Responsibilities

  • Maintain strict confidentiality of company records and financial information and protect them from unauthorized access.
  • Support front-end activities and help ensure cashiers follow store policies for transactions involving cash, checks, debit, credit and EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies for sales of alcoholic beverages, tobacco, pseudoephedrine, and related products.
  • Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
  • Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
  • Implement applicable security and cash-drawer accounting procedures.
  • Keep management informed of problems involving pricing, cash registers, scales, or other cash-office matters.
  • Maintain cash-control records for internal audits.
  • Follow personal protective equipment and safety guidelines.
  • Follow food safety and cleaning expectations.
  • Follow guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Complete other assigned duties in a timely manner.
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