Cash Office Associate/Cashier

SpartanNash•Ludington, MI
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods through a global supply chain network. The Cash Office Associate/Cashier performs all phases of the store’s cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store. The role also supports front-end activities and completes other duties as assigned. Associates are expected to protect confidential company and financial information, follow applicable store policies and safety expectations, and provide a positive guest experience. The work takes place in a retail store environment with varied temperatures and exposure to outside weather conditions. The noise level is usually low to moderate, and travel requirements vary by assignment.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling skills and knowledge of products.
  • Detail oriented.
  • Basic computer skills, including email and spreadsheets.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Responsibilities

  • Maintain strict confidentiality of company records and financial information and protect it from unauthorized access.
  • Support front-end activities and help ensure cashiers follow store transaction policies, including requirements for cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
  • Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
  • Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
  • Implement applicable security and cash drawer accounting procedures.
  • Inform management of problems involving pricing, cash registers, scales, or other cash office matters.
  • Maintain cash-control records for internal audits.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Complete other duties as assigned.
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