Cash Office Associate

Weis Markets•Westminster, MD

About The Position

The Cash Office Associate is responsible for store accounting bookwork, including reconciling and recording drawers and balancing office cash, lottery, and stamps. The role investigates discrepancies, keeps management informed, and prepares or assists with preparing accurate, timely bank deposits. It also supports customer service and front-end operations by greeting customers, answering questions and phone calls, resolving concerns, making announcements, monitoring cashier and lot attendant performance, and helping train front-end associates. The associate operates front-end scanning equipment and registers, follows checkout procedures, handles payments and coupons accurately, and maintains cash security and drawer accounting. The position requires following company policies and applicable laws, including guidelines for tobacco and alcohol sales. Additional duties include maintaining department sanitation, following cleaning schedules and health and OSHA requirements, disposing of trash properly, cooperating with coworkers and supervisors, improving job performance, and using company-provided personal protective equipment. The associate may be asked to assist in other departments. This position has no supervisory responsibilities.

Requirements

Completed or working toward a high school diploma or GED.
No prior experience required.
Ability to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

Reconcile and record drawers and balance office cash, lottery, and stamps.
Research and investigate discrepancies and keep management informed.
Prepare bank deposits or assist with their preparation accurately and on time.
Greet customers, answer questions, and resolve concerns politely and professionally.
Follow customer checkout policies and assist customer service by answering phone calls.
Use the intercom for announcements or pages as needed.
Monitor cashier and lot attendant performance and provide feedback to management.
Follow and enforce front-end policies and procedures.
Participate in training and retraining front-end associates.
Adhere to company policies, procedures, government regulations, and laws.
Operate front-end scanning equipment and registers and complete checkout procedures, including bagging merchandise efficiently.
Accurately process merchandise and collect appropriate payment, including cash, checks, electronic payments, and coupons.
Maintain cash security and drawer accounting procedures to avoid overages and shortages.
Follow store and legal guidelines for tobacco and alcohol sales.
Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
Maintain department sanitation, follow cleaning schedules and guidelines, and ensure work areas and equipment meet health and OSHA requirements.
Dispose of trash properly and cooperate with coworkers and supervisors to support smooth department and store operations.
Continuously improve job performance and use company-provided personal protective equipment.
Assist in other departments when called upon.

Benefits

Minimum essential coverage plan with 100% in-network coverage for ACA-required preventive care services, subject to plan terms.
Two supplemental medical plan options: Advantage and Elite.
Dental insurance.
Vision insurance.
Short-term disability coverage.
Term life and accidental death and dismemberment insurance.
Voluntary insurance options, including hospital indemnity and critical illness coverage.
401(k) retirement savings plan.
Scholarship program.
Associate discount programs.
Auto and home insurance.
Employee assistance program.
Pet insurance.
Purchasing power program.
Paid time off and sick pay, subject to position-specific eligibility and criteria.