Cash Office Associate

SpartanNash•Bismarck, WA
•Onsite

About The Position

The Cash Office Associate performs all phases of the store’s cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store. The role also supports front-end activities and completes other assigned duties in a timely manner. The associate must maintain strict confidentiality of company records and financial information and protect it from unauthorized access. The position follows company policies for customer transactions and related sales, maintains accurate cash controls and audit records, and follows safety, food safety, cleaning, and guest experience guidelines. Duties in other departments may be assigned based on customer experience needs.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Detail-oriented.
  • Basic computer skills, including email and spreadsheets.

Responsibilities

  • Perform all phases of store cash office operations accurately and efficiently.
  • Maintain strict confidentiality of company records and financial information and safeguard against unauthorized access.
  • Support front-end activities to help ensure cashiers follow store policies when handling cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
  • Operate the cash register accurately, display customer purchase costs, make change, cash checks, and issue receipts.
  • Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
  • Implement related security and cash drawer accounting procedures.
  • Inform management of problems with pricing, cash registers, scales, or other cash office matters.
  • Maintain records on cash controls for internal audits.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments based on customer experience needs.
  • Complete other responsibilities as assigned.
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