Cash Office Associate

SpartanNash•Traverse City, MI

7d•Onsite

About The Position

The Cash Office Associate performs all phases of store cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store. The role safeguards confidential company records and financial information and supports front-end activities by helping ensure cashiers follow store policies for transactions. It also involves handling register operations, balancing and securing cash and media, maintaining cash-control records, and following relevant security, safety, food-safety, cleaning, and guest-experience guidelines. The associate may be assigned duties in other departments based on customer-experience needs, along with other responsibilities as needed.

Requirements

High school graduate or equivalent (GED).
Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive-selling ability and knowledge of products.
Detail oriented.
Basic computer skills, including email and spreadsheets.

Responsibilities

Maintain strict confidentiality of company records and financial information and protect it from unauthorized access.
Support front-end activities and help ensure cashiers follow store transaction policies, including policies for cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and related items.
Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
Implement applicable security and cash-drawer accounting procedures.
Inform management of issues involving pricing, cash registers, scales, or other cash-office matters.
Maintain cash-control records for internal audits.
Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
Perform tasks in other departments when assigned based on customer-experience needs.
Complete other duties as assigned in a timely manner.