Cash Office Associate/Cashier

SpartanNash•Ludington, MI
•Onsite

About The Position

This role is responsible for performing all phases of the store’s cash office operations accurately and efficiently, ensuring the work shift contributes positively to the best interests of the store. The associate must maintain strict confidentiality of company records and financial information and safeguard it from unauthorized access. The role also supports front-end activities, including helping ensure cashiers follow store policies when handling transactions. Other duties may be assigned as needed and must be completed in a timely manner.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and knowledge of products.
  • Detail-oriented.
  • Basic computer skills, including email and spreadsheets.

Responsibilities

  • Maintain confidentiality of company records and financial information and protect them from unauthorized access.
  • Support front-end activities and help ensure cashiers follow store policies for cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies governing the sale of alcoholic beverages, tobacco, pseudoephedrine, and related products.
  • Operate the cash register accurately, display customer purchase costs, make change, cash checks, and issue receipts.
  • Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
  • Implement applicable security and cash drawer accounting procedures.
  • Inform management of problems with pricing, cash registers, scales, or other cash office matters.
  • Maintain cash-control records for internal audits.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Complete additional responsibilities as assigned.
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