Office Cashier

American Furniture Warehouse • Littleton, CO

1d

About The Position

The Front Office Cashier plays a critical customer service role by providing customers with fast, friendly, accurate service. The position is responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at cash registers, and handling customer issues that may arise on the sales floor. The cashier partners with selling and sales support associates, uses technology to support the customer experience, and assists with merchandise support tasks.

Requirements

• Ability to adhere to asset protection policies and identify and prevent fraud.
• Professional appearance.
• Knowledge of company values of accountability, honesty, and safety for employees and customers.
• Positive attitude and strong interpersonal skills.
• Ability to coordinate and work effectively with multiple departments to improve processes, maximize efficiency, and exceed customer service expectations.
• Ability to use technology, including iPads, STORIS, Excel, and Windows.
• Basic reading, arithmetic, writing, and oral communication skills.
• Ability to identify and read reports, tickets, and UPC labels.
• Ability to recognize, identify, and use merchandise and necessary reports.
• Must pass a pre-employment drug screen and background check upon receiving a job offer.

Responsibilities

• Provide fast, friendly, accurate customer service.
• Complete sales and service transactions accurately and efficiently at the point of sale.
• Address customer complaints, resolve problems as needed, and assist with fundamental customer issues.
• Partner with selling and sales support associates to assist customers and answer phones.
• Use technology to facilitate the customer experience.
• Execute operational and selling processes, including the credit application process.
• Educate customers and employees about the Satisfaction Guaranteed return policy.
• Assist with merchandise support tasks, such as maintenance and straightening merchandise.
• Use internet navigation to access and print information and reports.
• Respond to public address system announcements.
• Adhere to asset protection policies and identify and prevent fraud.
• Promote awareness of and comply with safety policies and procedures.

Benefits

• 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Voluntary benefit programs at affordable rates

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed