Office Cashier

Brookshire's•Sulphur Springs, TX

1d•Onsite

About The Position

The Office Cashier coordinates money flow into and out of the store and processes customer transactions for products or services sold in the office. The role also assists customers with locating products, price verifications, and efficient checkout services. It performs store office activities, maintains accurate financial records and cash balances, follows tender and monetary-transaction policies, and provides friendly customer service while maintaining a clean and safe environment. Work is generally performed in a retail store and typically involves on-the-job training.

Requirements

Must be at least 16 years of age.
Intermediate knowledge of cash registers.
Basic mathematical and counting skills.
Basic knowledge of tender policies and procedures.
Basic knowledge of and compliance with applicable state laws regarding sales of alcohol, tobacco, and lottery products.
Basic knowledge of anti-money-laundering requirements and other government regulations related to monetary transactions.
Ability to communicate effectively with customers and partners, both verbally and in writing.
Ability to multitask and work in a fast-paced environment.
Ability to maintain a high level of accuracy.
Ability to remain courteous with customers at all times.
Ability to work well with fellow partners and promote a team environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be attentive to potential hazards and report hazards that cannot be immediately remedied.
Anti-Money Laundering (AML) certification is required.
TABC/LACT/AATC certification is required where applicable.
Health Insurance Portability and Accountability Act (HIPAA) certification is required.
Attendance at work is required.

Responsibilities

Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rentals, and other services.
Prepare cash and check deposits and maintain accurate store financial records and bank deposit logs.
Check register drawers for overages and shortages and report discrepancies to management.
Perform store office activities, including ordering office supplies, assisting cashiers, and answering incoming telephone calls.
Follow current tender policies and procedures for checks, credit, debit, coupons, EBT, WIC, AML, and other payment types.
Access or memorize product codes and remain familiar with advertisements and special items.
Maintain an accurate cash drawer while checking out groceries, providing change, and closing out the drawer.
Balance cash register drawers and safe funds.
Follow applicable laws regarding sales of restricted products, including tobacco, alcohol, cannabis-based products, and pharmaceuticals.
Greet customers, answer questions, respond to complaints, and provide friendly, customer-oriented service.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Watch for potential hazards, remedy them or place appropriate warning signs or devices when reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.