Office Cashier

Brookshire Grocery Company•Broken Arrow, OK

10d•Onsite

About The Position

The Office Cashier coordinates money flow in and out of the store and processes customer transactions for products or services sold in the office. The role also assists customers with locating products, conducting price verifications, and receiving efficient checkout service. The Office Cashier handles a range of monetary and office activities, maintains accurate financial records and cash balances, follows tender policies and applicable regulations, and contributes to a friendly, clean, and safe store environment. Work is generally performed in a retail store and typically involves on-the-job training.

Requirements

Minimum age of 16 years.
Intermediate knowledge of cash registers.
Basic mathematical and counting skills.
Basic knowledge of tender policies and procedures.
Basic knowledge of and compliance with applicable state laws regarding the sale of alcohol, tobacco, and lottery products.
Basic knowledge of anti-money laundering and other government regulations related to monetary transactions.
Ability to communicate effectively in writing and verbally with customers and partners.
Ability to multitask and work in a fast-paced environment.
Ability to maintain a high level of accuracy.
Ability to remain courteous with customers at all times.
Ability to work well with fellow partners and promote a team environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be attentive to potential hazards and report hazards that cannot be immediately remedied to a supervisor.
Anti-Money Laundering (AML) certification required.
TABC/LACT/AATC certification required where applicable.
Health Insurance Portability and Accountability Act (HIPAA) certification required.

Responsibilities

Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, and other services.
Prepare cash and check deposits and maintain accurate store financial records and bank deposit logs.
Check register drawers for overages and shortages and report discrepancies to management.
Perform store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
Remain current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, and other payment types.
Access or memorize product codes and remain familiar with advertised and special items.
Maintain an accurate cash drawer while checking out groceries, providing change, and closing out the drawer; balance register drawers and safe funds.
Follow local, state, and federal laws regarding sales of restricted items, including tobacco, alcohol, cannabis-based products, and pharmaceuticals.
Provide friendly, customer-oriented service by greeting customers, answering questions, and responding to complaints.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Identify potential hazards and remedy them or place appropriate warning signs or devices as soon as reasonably possible; report hazards that cannot be immediately remedied to a supervisor.
Attend work as required.