Office Cashier

Brookshire's•Tyler, TX

2d•Onsite

About The Position

The Office Cashier coordinates the flow of money into and out of the store and processes customer transactions for products and services sold in the office. The role also helps customers locate products, conducts price verifications, and provides efficient checkout services. Work is generally performed in a retail store, with occasional exposure to cleaning agents and quiet to moderate noise levels.

Requirements

At least 16 years of age.
At least 21 years of age to drive for Company business under the BGC Business Driver Policy.
Anti-Money Laundering (AML) certification required.
TABC/LACT/AATC certification required where applicable.
Health Insurance Portability and Accountability Act (HIPAA) certification required.
Intermediate knowledge of cash registers.
Basic mathematical and counting skills.
Basic knowledge of tender policies and procedures.
Basic knowledge of and compliance with state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
Basic knowledge of anti-money-laundering and other government regulations related to monetary transactions.
Ability to communicate effectively in writing and verbally with customers and partners.
Ability to multitask and work in a fast-paced environment.
Ability to maintain a high level of accuracy and remain courteous with customers.
Ability to work well with fellow partners and promote a team environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Ability to meet the physical demands of the role, including standing or walking continuously; using close and distance vision, depth perception, or focus continuously; frequently talking, hearing, reaching, touching, handling, and performing fine finger movements; occasionally lifting or maneuvering objects weighing up to 75 lbs; and occasionally bending, kneeling, or squatting.

Responsibilities

Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, and other services.
Prepare cash and check deposits, maintain accurate store financial records, and maintain bank deposit logs.
Check cash register drawers for overages and shortages and report discrepancies to management.
Perform store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
Follow tender policies and procedures for checks, credit, debit, coupons, EBT, WIC, AML, and other payment methods.
Access or memorize product codes and stay familiar with advertised and special items.
Maintain an accurate cash drawer while checking out groceries, providing change, and closing out the drawer.
Balance cash register drawers and safe funds.
Follow local, state, and federal laws regarding sales of restricted items, including tobacco, alcohol, cannabis-based products, and pharmaceutical products.
Greet customers, answer questions, respond to complaints, and maintain a friendly, customer-service-oriented attitude.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Watch for potential hazards, remedy them or place appropriate warning signs or devices as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.
Attend work as required.