Cashier/Runner Boulder

Torchy's Tacos Careers•Boulder, CO

About The Position

As a member of Torchy’s Hospitality Team, the Cashier/Runner helps create lasting memories for guests by providing friendly, efficient service. The role includes greeting guests, taking and processing orders, recommending menu items, running food, maintaining clean guest-facing areas, and working with managers and kitchen staff to resolve issues and provide smooth service.

Requirements

  • Strong verbal communication skills.
  • Availability to work a flexible schedule.
  • Must meet state and local requirements for Food Handler’s and Alcohol Server certifications; certifications must be obtained by the first day or within the timeline required by the location.
  • Must be able to lift, push, pull, or carry objects up to 40 lbs.
  • Must be able to stand for several hours and walk for long periods.
  • Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Nice To Haves

  • 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
  • 2 years of experience using POS (point-of-sale) systems.

Responsibilities

  • Greet guests, understand their needs, offer suggestions, and process transactions quickly and accurately.
  • Provide outstanding hospitality and help guests feel welcomed and valued.
  • Learn the menu and current promotions to make recommendations tailored to guests’ preferences and dietary needs.
  • Run food to tables accurately and promptly.
  • Offer refills on chips and drinks and look for opportunities to exceed guest expectations.
  • Keep guest-facing restaurant areas neat, clean, organized, and inviting.
  • Collaborate with managers, kitchen staff, and the Hospitality Team to resolve problems and provide efficient service.
  • Perform other duties as assigned.

Benefits

  • $16.82 per hour, plus pooled tips.
  • Flexible schedules.
  • Food discount card for the employee and spouse.
  • Medical, dental, and vision benefits for full-time Team Members after 1 year of employment.
  • 401(k) after 6 months.
  • Paid Time Off (PTO) after 1 year of employment.
  • Support from the Torchy’s Family Foundation for Team Members in times of need and crisis.
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