About The Position

Under the direction of the Supervisor, Food & Beverage, the Cashier – F&B provides welcoming and efficient service to guests by taking food and beverage orders. The role may involve maneuvering a beverage cart through assigned casino sections or the outdoor Pool Deck. The Cashier processes transactions accurately and helps ensure guest satisfaction. The Cashier uses the Point of Sale system, handles cash according to departmental procedures, prepares and serves requested food and beverages, and sets up and stocks stationary or mobile beer carts/bars. The role includes monitoring and recording inventory, maintaining a clean and prepared workspace, and staying knowledgeable about available food, beer, and wine items and their prices. The Cashier reports concerns to a supervisor, including guests who appear intoxicated or under 21, and performs other duties supporting department operations. The primary work environment is described as a climate-controlled office setting, though duties may involve assigned casino areas or the outdoor Pool Deck. The position requires working in a fast-paced, high-demand environment and may include evening, weekend, and holiday shifts. Employees may be exposed to fumes or airborne particles, including secondhand smoke. Reasonable accommodation will be made in compliance with applicable law.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years of age.
  • Ability to read, write, and communicate in English.
  • Ability to perform basic mathematical operations, including addition, subtraction, multiplication, and division.
  • Ability to manage cash transactions accurately and securely.
  • Ability to provide friendly, efficient guest service and address needs and resolve issues.
  • Clear and effective communication with guests and team members.
  • Ability to remain calm and efficient under pressure during busy periods.
  • Must obtain and maintain a current Food Handler’s Card.
  • Must obtain and maintain a current California Responsible Beverage Service Certification (RBS).
  • May be required, at the discretion of the San Manuel Tribal Gaming Commission, to obtain and maintain a gaming license.
  • Able to meet the stated physical demands, including occasional lifting or moving of objects up to 40 pounds and standing, walking, or sitting for extended periods.

Responsibilities

  • Learn and use the Point of Sale system, accurately process sales, provide correct change, and follow cash-handling and tip policies.
  • Maneuver a beverage cart through assigned casino sections or the Pool Deck and provide welcoming, responsive service.
  • Select requested food and beverage items, assemble them for guests, and provide them after payment is completed.
  • Set up and stock stationary or mobile beer carts/bars according to par levels; monitor inventory and request restocking as needed with management verification.
  • Accurately record beverage additions and closing inventory numbers.
  • Maintain the cleanliness, organization, and readiness of the workspace and beverage cart, and ensure equipment is working and supplies are stocked.
  • Serve multiple guests efficiently and maintain knowledge of offered beer, wine, and food items and their prices.
  • Notify the immediate supervisor of problems, including guests who appear intoxicated or under 21.
  • Perform other duties as assigned to support department operations.
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