Cashier-Deli

Sycuan•El Cajon, CA

About The Position

The Cashier-Deli provides service to guests by greeting them and operating the point-of-sale system. The role includes taking food and beverage orders, processing payments, responding to guest requests, and delivering purchased food items at the counter. It also supports responsible alcohol service, guest relations, transaction accounting, and keeping concession areas stocked and clean. Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management.

Requirements

  • At least 3 months of cash handling experience.
  • County of San Diego Food Handler Card.
  • California ABC Responsible Beverage Service Certification.
  • Ability to interact effectively with guests and team members.
  • Ability to stand and walk for up to eight hours at a time.
  • Ability to count U.S. currency and make change in a fast-paced environment.
  • Ability to appear for work on time.
  • Ability to work in a smoking environment.
  • Ability to communicate effectively in English.
  • Ability to maintain professionalism and composure.
  • Ability to understand verbal directives and written instructions.
  • Ability to accept constructive criticism.
  • Ability to routinely lift and carry 25 pounds.
  • Ability to bend, stoop, push, and pull.
  • Ability to complete forms and documents.
  • Ability to recognize counterfeit money.
  • Ability to perform simple mathematical calculations.

Nice To Haves

  • High School Diploma, High School Certificate of Completion, or G.E.D.
  • Guest or Hospitality Service experience.
  • Concession experience.
  • Food Server experience.
  • Casino experience.
  • Multilingual ability.

Responsibilities

  • Acknowledge and welcome guests entering the food venue; enter information into the POS system; collect and process payment and return change when applicable; take food and beverage orders; respond to guest requests; and deliver purchased food items at the counter.
  • Follow responsible alcohol service policies, including requesting identification from guests who appear under 30, measuring pours, monitoring alcohol consumption, preventing service to intoxicated guests, stopping service at the designated time, and clearing alcohol containers as specified.
  • Promote guest relations by providing information about menus, pricing, current promotional contests, giveaways, and concerts, and by assisting and treating guests in a friendly, courteous manner.
  • Account for shift transactions by entering cash transactions in the POS system; counting currency; processing discounts, vouchers, VIP points, and credit cards; balancing the money drawer against the cashier report; and reporting discrepancies to food service management.
  • Keep concession counter areas stocked and clean by submitting supply requisitions, placing delivered items and condiments in server stations, and cleaning surface areas, sinks, shelves, counters, floors, and cashier stations according to procedures.
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