Cashier-Deli

Syucan•El Cajon, CA

About The Position

Provides service to guests by greeting them and operating the point-of-sale system. The role welcomes guests to the food venue, enters orders, processes payments, provides change, responds to requests, and delivers purchased food at the counter. It also supports responsible alcohol service, guest relations, shift transaction accounting, and the cleanliness and stocking of concession counter areas.

Requirements

  • At least 3 months of cash-handling experience.
  • County of San Diego Food Handler Card.
  • California ABC Responsible Beverage Service Certification.
  • Ability to interact effectively with guests and team members.
  • Ability to stand and walk for up to eight hours at a time.
  • Ability to count U.S. currency and make change in a fast-paced environment.
  • Ability to appear for work on time.
  • Ability to work in a smoking environment.
  • Ability to communicate effectively in English.
  • Ability to maintain professionalism and composure.
  • Ability to understand verbal directives and written instructions.
  • Ability to accept constructive criticism.
  • Ability to routinely lift and carry 25 pounds.
  • Ability to bend, stoop, push, and pull.
  • Ability to complete forms and documents.
  • Ability to recognize counterfeit money.
  • Ability to perform simple mathematical calculations.

Nice To Haves

  • High school diploma, High School Certificate of Completion, or GED.
  • Guest or hospitality service experience.
  • Concession experience.
  • Food server experience.
  • Casino experience.
  • Multilingual ability.

Responsibilities

  • Acknowledge and welcome guests entering the food venue, enter information into the POS system, collect and process payments, return change when applicable, take food and beverage orders, respond to guest requests, and deliver purchased food items at the counter.
  • Follow responsible alcohol beverage service policies, including checking identification for guests who appear under 30, measuring pours, monitoring consumption, preventing service to intoxicated guests, stopping alcohol service at the designated time, and clearing alcohol containers at the specified time.
  • Promote guest relations by providing information about menus, pricing, current promotional contests, giveaways, and concerts; provide related assistance and treat guests courteously.
  • Account for transactions during the shift by entering cash transactions into the POS system, counting currency, processing discounts, vouchers, VIP points, and credit cards, balancing the money drawer against the cashier report, and reporting discrepancies to food service management.
  • Keep concession counter areas stocked and clean by submitting supply requisitions, stocking server stations with delivered items and condiments, and cleaning surfaces, sinks, shelves, counters, floors, and cashier stations according to procedures.
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