Cashier and Runner (PM)

Horseshoe Bay Resort•Tulsa, OK

About The Position

Greet and serve guests according to standards. Take and serve orders promptly, complete assigned set-up sidework, answer questions about the menu, operate the electronic cash register or P.O.S. system where applicable, and check food for correct appearance, temperature, and portions before serving. Perform other job-related duties as assigned. Associates are expected to maintain professional, courteous interactions with guests and coworkers; meet hotel standards for work procedures, dress, grooming, punctuality, and attendance; adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed. Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards and concerns. The description is not all-inclusive, may change at the Company's discretion, and does not create an employment contract; the position is at will.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to help coworkers and work as a team player.
  • Ability to withstand prolonged periods of standing and/or walking.
  • Ability to lift at least 30 lbs.

Responsibilities

  • Take and serve guest orders promptly and according to the service manual.
  • Complete necessary set-up sidework as assigned.
  • Answer guest questions about the menu.
  • Operate the electronic cash register/P.O.S. system where applicable.
  • Check food before serving to ensure appearance, temperature, and portions are correct.
  • Perform other job-related duties as assigned.
  • Treat guests and associates courteously and respectfully, maintaining professionalism.
  • Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed.
  • Follow hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards and concerns.
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