Case Records Processor

Johnson County Kansas•Olathe, KS

1d•$23 - $31•Onsite

About The Position

The Medical Examiner's Office (MEO) in Olathe, Kansas, is seeking a detail-oriented and highly organized Case Records Processor to manage sensitive case files. The role maintains case documentation and reports, supports data integrity, and processes records requests in compliance with statutory requirements. It calls for strong administrative skills, exceptional attention to detail, and the ability to work accurately and professionally in a fast-paced setting while supporting the Medical Examiner’s Office and the public. The Case Records Processor serves as the MEO point of contact for records requests, manages KORA requests, and supports public, agency, and staff communications. The position also maintains case files and data in the Forensic Advantage case management system; prepares reports for government agencies, hospitals, and other organizations; distributes case reports; and provides administrative, meeting, facilities, and notary support. The position is based at the MEO, 11894 S. Sunset Dr., Olathe, KS 66061. The posting states that it closes at 11:59 pm on Tuesday, November 24, 2026.

Requirements

High school diploma or equivalent.
Two years of relevant experience.
Experience may be substituted for degree; education may be substituted for experience.
Strong administrative skills, exceptional attention to detail, and the ability to work effectively in a fast-paced environment where accuracy and professionalism are essential.

Nice To Haves

Associate’s degree in Office Administration or a relevant area of study.

Responsibilities

Greets visitors, answers phones, assists customers with questions, communicates information to the public and outside agencies, conducts follow-up calls to families and funeral homes, and accesses the state electronic death registration system as needed to answer funeral homes’ questions.
Acts as the point of contact for MEO record requests.
Compiles weekly reports of decedents for the Sheriff’s Office warrants division and monthly Cremation Permit reports for accounting; sends invoice mailers.
Compiles regular reports to KDHE on violent deaths and drug-related deaths, and provides final reports to area hospitals’ quality control teams, organ donation centers, and other requesting agencies.
Organizes and maintains paper case files from previous autopsy service providers, including creating electronic copies.
Enters data into the MEO case management system, Forensic Advantage (FA), finalizes cases in FA, verifies that cases are organized and complete, and edits case files as needed for quality assurance.
Sends final reports to law enforcement through various methods and communicates with the District Attorney’s Office about litigation cases, sending reports or case files as needed.
Notifies the District Attorney’s Office in a timely manner of suspicious and undetermined child deaths as required by state statute.
Manages KORA and other records requests and serves as the MEO in-house KORA subject matter expert.
Works with Legal and investigating agencies to verify which reports, records, notes, and imaging are available for release; communicates with staff, agencies, and the public about requests, timelines, policies, and procedures; assists requestors having difficulty accessing files.
Processes and distributes mail and deliveries; relays messages for the Chief and Deputy Medical Examiners and sends correspondence to funeral homes, families, lawyers, media requestors, and others.
Maintains meeting areas and calendars, ensures rules and cleanliness guidelines are followed, assists visitors during events, and provides facility tours and answers guests’ questions.
Coordinates in-office functions, including celebrations and team-building activities; maintains the monthly peer-kudos submission system and tracks submissions for monthly and yearly recognition.
Leads planning for MEO administrative and all-staff meetings; monitors division projects and timelines and provides regular updates to the Chief Medical Examiner.
Provides notary services for MEO documentation and other DHE divisions as needed.
Assists the CME Executive Assistant with facilities communications and Archibus maintenance requests, travel expense request forms, and other administrative duties as needed.
May be called upon to assist other departments during a declared emergency situation.