Judicial Case Processor I (Casual/Seasonal)

State of Delaware•Dover, DE

About The Position

This is an entry-level judicial case processing position responsible for reviewing, preparing, processing, and maintaining legal and court documents and records. The employee performs routine and standardized assignments under close supervision, while also assisting with more complex processing work. The role requires courtesy, tact, and effectiveness when sharing information and interacting with court personnel and the public. A technical supervisor provides specific assignment instructions and frequent, detailed reviews of progress, accuracy, and work quality; supervisory advice or assistance is readily available. The employee attends training and receives on-the-job instruction in case processing, court operations, automated information systems, computer software, and related procedures and standards. The employee communicates with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to gather, exchange, and process information and data. This casual/seasonal position is limited to no more than 29.50 hours per week. It is non-pension eligible and does not include healthcare or other benefits. The position is covered by a collective bargaining agreement. Applicants must be legally authorized to work in the United States and must pass a satisfactory criminal background check as a condition of hire.

Requirements

  • Coursework, training, education, and/or work experience in document processing, including reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures; resolving deficiencies; and tracking and monitoring activities.
  • Coursework, training, education, and/or work experience in record keeping, including maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
  • Coursework, training, education, and/or work experience using an automated information system to enter, update, modify, delete, retrieve or inquire about, and report on data.
  • Coursework, training, education, and/or work experience in customer service, including providing prompt, accurate, and courteous service; responding to information requests and complaints; and ensuring customer satisfaction.
  • Legal authorization to work in the United States.
  • A satisfactory criminal background check is required as a condition of hire.

Responsibilities

  • Review, prepare, process, and maintain legal and court documents and records.
  • Perform routine judicial case processing and assist with more complex processing work.
  • Seek guidance from higher-level staff when work falls outside specified acceptable procedures, standards, alternatives, or practices.
  • Attend training programs and receive on-the-job training in case processing.
  • Learn applicable court operations, automated information systems, computer software, and related procedures, practices, and standards.
  • Communicate with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to gather, exchange, and process information and data.
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