Judicial Case Processor III

State of Delaware•Dover, DE

About The Position

This is advanced-level judicial case processing work involving the review, preparation, processing, and maintenance of legal and court documents and records. In addition to work performed at the Judicial Case Processor II level, employees independently handle complex case processing under minimal supervision. Complexity may arise from high filing volumes; multiple case events; extensive records; numerous parties, attorneys, or related cases; multiple deadlines and statutory timeframes; specialized filing, notice, or scheduling requirements; complex docket activity; coordination with court personnel and external parties; and requirements for strict adherence to court rules, procedures, confidentiality, and recordkeeping standards. The role requires courtesy, tact, and effectiveness when serving court personnel and the public, and when addressing questions or complaints about case processing, procedures, deadlines, and related matters. The position prepares and issues court and legal documents, determines appropriate procedural requirements, provides customer service and case information, applies relevant laws and procedures, reviews and researches records, and maintains case files and data in automated systems. Employees may attend hearings, provide case information and records to judicial officers, record dispositions, administer oaths, prepare correspondence, maintain calendars, schedule events, and handle fees or fiscal records.

Requirements

Two years of experience in document processing, including reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures; resolving deficiencies; and tracking and monitoring activities.
Two years of experience using an automated information system to enter, update, modify, delete, retrieve or inquire about, and report on data.
Two years of experience applying laws, rules, regulations, standards, policies, and procedures.
Six months of experience creating reports, including combining and presenting data from multiple sources in an organized format.
Applicants must be legally authorized to work in the United States.
A satisfactory criminal background check is required as a condition of hire.

Responsibilities

Prepare and issue a wide variety of court and legal documents and determine the appropriate procedural requirements for processing.
Provide customer service in person, by phone, or electronically, including information about procedures, services, events, and case status.
Apply laws, rules, regulations, standards, policies, and procedures relevant to case processing.
Review, process, and evaluate case records and documents for completeness, accuracy, eligibility, and compliance with applicable procedures, timelines, and costs.
Research case files, records, databases, and other sources to resolve discrepancies, errors, or other issues.
Prepare and maintain files and records, ensuring required documents are included.
Use automated information systems and computer software to enter, update, modify, delete, retrieve, and report data.
Attend hearings and proceedings to provide files, records, and case information to judicial officers; record event dispositions and administer oaths.
May prepare and distribute correspondence, maintain calendars, and schedule meetings, hearings, or other events.
May compute and collect fees, maintain fiscal records and receipts, or make deposits.
Perform other related duties as required.