Judicial Case Processor I

State of Delaware • Dover, DE

6d

About The Position

This is an entry-level judicial case processing position responsible for reviewing, preparing, processing, and maintaining a variety of legal and court documents and records. The employee performs routine and standardized assignments under close supervision, while also assisting with more complex processing work. Courtesy, tact, and effectiveness are required when providing information to and interacting with court personnel and the public.

The employee receives close supervision from a technical supervisor, who provides specific instructions and frequent, detailed reviews of work progress, accuracy, and quality. Supervisory advice and assistance are readily available. Employees seek guidance from higher-level staff when work falls outside specified procedures, standards, alternatives, and practices.

The position includes training programs and on-the-job training in case processing, court operations, automated information systems, computer software, and related procedures, practices, and standards. Employees communicate with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to gather, exchange, and process information and data. Upon satisfactory completion of department promotional standards and job requirements, employees may be eligible for promotion to the next level.

Requirements

• Coursework, training, education, and/or work experience in document processing, including reviewing records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures; resolving deficiencies; and tracking and monitoring activities.
• Coursework, training, education, and/or work experience in record keeping, including maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
• Coursework, training, education, and/or work experience using an automated information system to enter, update, modify, delete, retrieve or inquire about, and report on data.
• Coursework, training, education, and/or work experience in customer service, including providing prompt, accurate, and courteous service, responding to information requests and complaints, and ensuring customer satisfaction.
• Applicants must be legally authorized to work in the United States.
• A satisfactory criminal background check is required as a condition of hire.

Responsibilities

• Review, prepare, process, and maintain legal and court documents and records.
• Conduct routine judicial case processing and assist with more complex processing work.
• Seek guidance from higher-level staff on work outside specified procedures, standards, alternatives, and practices.
• Attend training programs and participate in on-the-job training in case processing.
• Learn applicable court operations, automated information systems, computer software, and related procedures, practices, and standards.
• Communicate with stakeholders, judicial officers, court users, justice partners, court personnel, and members of the public to gather, exchange, and process information and data.

Benefits

• The posting refers applicants to the State of Delaware benefits website for information about the comprehensive benefit package; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed