Judicial Case Processor I

State of Delaware • Dover, DE

2d

About The Position

This is an entry-level judicial case processing position responsible for reviewing, preparing, processing, and maintaining a variety of legal and court documents and records. Employees perform routine and standardized assignments under close supervision, with specific instructions and frequent, detailed review of work. Supervisory advice and assistance are readily available.

The role conducts routine judicial case processing and assists with more complex processing work. Employees seek guidance from higher-level staff when work falls outside specified procedures, standards, alternatives, or practices. They attend training and receive on-the-job instruction in case processing, court operations, automated information systems, computer software, and related procedures and standards. The position communicates with court personnel, judicial officers, court users, justice partners, other stakeholders, and the public to gather, exchange, and process information. Courtesy, tact, and effectiveness are required when providing information and interacting with others.

After satisfactory completion of department promotional standards and job requirements, employees may be eligible for promotion to the next level. The position is covered by a collective bargaining agreement. Applicants must be legally authorized to work in the United States, and a satisfactory criminal background check is required as a condition of hire.

Requirements

• Coursework, training, education, and/or work experience in document processing, including reviewing and evaluating records for completeness and conformity with applicable laws, rules, regulations, standards, policies, and procedures; resolving deficiencies; and tracking and monitoring activities.
• Coursework, training, education, and/or work experience in record keeping, including maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
• Coursework, training, education, and/or work experience using an automated information system to enter, update, modify, delete, retrieve or inquire about, and report on data.
• Coursework, training, education, and/or work experience in customer service, including providing prompt, accurate, courteous service; responding to information requests and complaints; and ensuring customer satisfaction.
• Legal authorization to work in the United States.
• Satisfactory criminal background check as a condition of hire.

Responsibilities

• Review, prepare, process, and maintain legal and court documents and records.
• Conduct routine judicial case processing and assist with more complex processing work.
• Seek guidance from higher-level staff when assignments fall outside specified procedures, standards, alternatives, or practices.
• Attend training and receive on-the-job training in case processing and related court operations, systems, software, procedures, and standards.
• Communicate with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to gather, exchange, and process information and data.
• Provide information and interact with court personnel and the public with courtesy, tact, and effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed