Judicial Case Management Supervisor

State of Delaware•Dover, DE

About The Position

This is a supervisory-level judicial case management position responsible for overseeing staff and ensuring the timely and efficient progression of court cases. In addition to performing work at the Judicial Case Manager III level, the Supervisor provides daily oversight of case management work, researches and resolves escalated issues, errors, or problems, and ensures staff receive appropriate training and development. The position assesses case filings for placement in case tracks or programs, monitors case activity through legal events and processes, and takes appropriate action to address delays. It researches case records, coordinates with court participants and justice partners, maintains accurate case files and data, supports court proceedings, and may manage calendars and schedules. The role also serves as a liaison among judicial officers, court users, internal and external stakeholders, and the public to coordinate activities and explain court processes and procedures.

Requirements

Three years’ experience managing cases as they move through the legal process.
Two years’ experience researching files, records, and other information sources to ensure accurate case data and resolve case-flow or other issues.
Two years’ experience in narrative report writing.
Coursework, training, or work experience in staff supervision, which may include serving as a lead worker overseeing others’ work.
Legally authorized to work in the United States.
A satisfactory criminal background check is required as a condition of hire.

Responsibilities

Oversee and supervise staff performing case management work, including daily supervision and staff training and development.
Assess case filings to determine case track or program placement, or recommend referral to alternative case tracks.
Serve as a liaison with internal and external stakeholders, judicial officers, court users, justice partners, and the public to coordinate activities, respond to inquiries, and explain court processes and procedures.
Create and maintain accurate and complete case files.
Monitor and coordinate case activity through legal events and processes; track case events and status, anticipate case-flow problems and delays, and initiate actions to expedite cases, including contacting participants to resolve impediments.
Research case files, records, and other information sources; coordinate with internal and external resources to ensure case-data accuracy, resolve issues or complaints, and prepare and issue court documents.
Coordinate case activity and events with judicial officers, attorneys, law enforcement agencies, and litigants.
Advise judicial officers regarding case events leading to final case disposition.
Establish and maintain contacts with the legal community, other agencies, and courts or units to expedite case flow.
Attend court proceedings, which may include annotating court worksheets, creating automated sentence orders, facilitating data entry, swearing in witnesses, and marking evidence.
Use automated information systems and computer software to enter, update, modify, delete, retrieve, and report data.
Arrange delivery of legal paperwork and other correspondence.
May manage court calendars or other schedules, including scheduling within guidelines, coordinating parties, rescheduling, and generating notices.
Perform other related duties as required.
Research and resolve escalated issues, errors, or problems.