Records Coordinator - Records

Smile Doctors • Northeast St Louis, MN

1d

About The Position

Smile Doctors is seeking a Records Coordinator to welcome new patients, obtain orthodontic records, and maintain an on-time patient workflow. The role guides patients through the schedule or directs them to the next available patient, while helping them and their families become familiar with the clinic. The coordinator captures X-rays, photographs, and scans; shares new-patient information with treatment coordinators and doctors; coordinates clinical records requests; and manages treatment flow and scheduling. The position also requires strict compliance with applicable regulations and after-care communication. Depending on clinic needs, the coordinator may clean, sterilize, and prepare equipment and may cross-train to support multiple clinic roles.

Requirements

• High school diploma or equivalent required.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen to and understand information verbally and in writing.

Nice To Haves

• Previous dental clinical experience preferred.
• Bilingual skills are a plus, but not required.

Responsibilities

• Welcome and greet new patients and their family members.
• Obtain orthodontic records and familiarize new patients and families with the clinic layout.
• Capture X-rays, photographs, and scans.
• Relay new-patient information to treatment coordinators and doctors.
• Coordinate clinical records requests.
• Maintain on-time patient workflow and direct patients according to the schedule or to the next available patient.
• Manage patient treatment flow and scheduling.
• Maintain strict compliance with State, Federal, and other regulations.
• Perform after-care communication.
• May clean, sterilize, and prepare equipment.
• May cross-train to support multiple roles within the clinic.

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Two weeks of paid time off in the first year and paid holidays.
• Discounts on braces and clear aligners for the employee and family members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED