Records Coordinator

Smile Doctors • Rock Hill, SC

1d

About The Position

Tripp Leitner Orthodontics is seeking a Records Coordinator to welcome new patients and obtain orthodontic records while maintaining an on-time patient workflow. The role helps direct patients through the schedule, coordinates clinical records requests, and supports patient treatment flow and scheduling. The position may also involve cleaning, sterilizing, and preparing equipment, cross-training to support multiple clinic roles, and communicating with patients after care.

Requirements

• High school diploma or equivalent.
• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen to and understand information communicated verbally and in writing.

Nice To Haves

• Previous dental clinical experience.
• Bilingual ability.

Responsibilities

• Greet new patients and family members.
• Familiarize new patients and families with the clinic layout.
• Capture X-rays, photographs, and scans.
• Relay new patient information to treatment coordinators and doctors.
• Coordinate clinical records requests.
• Manage patient treatment flow and scheduling, including directing patients to follow the schedule or see the next available patient.
• Maintain compliance with state, federal, and other regulations.
• Perform after-care communication.
• Clean, sterilize, and prepare equipment as needed.
• Cross-train to support multiple roles within the clinic as needed.

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Two weeks of paid time off in the first year and paid holidays.
• Discounts on braces and clear aligners for the employee and family members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED