Records Processor III

CoBank•Greenwood Village, CO

5d•Hybrid

About The Position

Provides proper handling of physical records received and maintained in the record center. Ensures records are secured, tracked, scanned, retrieved, archived, and disposed of in accordance with Records Management policies and procedures. Assists the department manager with maintaining electronic records in the records/document management application, supporting records integrity, timely retrieval, and proper use for business needs. The role reviews physical and electronic records for quality and turnaround-time requirements, verifies classification and metadata accuracy, prepares reports of inaccurate metadata for business submitters, and processes metadata corrections and record status changes. It also supports business areas with training and feedback and applies restrictions to physical records requiring employee-restricted access.

Requirements

High school diploma or GED.
Three years of experience; experience in records management or the financial services industry is preferred.

Nice To Haves

Experience in records management or the financial services industry.

Responsibilities

Review physical and electronic records processed by the records department to ensure quality and turnaround-time requirements meet key performance metrics and service level agreements.
Review records submitted by business submitters to the records/document management application for accurate classification and metadata.
Prepare reports identifying electronic records with inaccurate metadata for review and correction by business submitters.
Work with the manager to provide training and feedback to business areas submitting records, improving information capture and records integrity.
Process metadata correction requests for electronic records.
Update record status changes in the records/document management application for mergers, consolidations, record event dates, superseded records, and similar changes.
Apply restrictions to physical records and ensure restricted-access requirements are followed for records classified as having an employee restriction.
Handle physical records received and maintained in the record center, including security, tracking, scanning, retrieval, archiving, and disposition.

Benefits

15 days of vacation, 10 paid sick days, and 11 paid holidays.
Competitive compensation and incentive opportunities.
Hybrid work model with flexible arrangements for most positions.
Medical, dental, vision, disability, AD&D, and life insurance coverage.
Associate training and development through CoBank University.
Tuition reimbursement for higher education.
401(k) matching up to 6%, an additional 3% non-elective contribution, and Student Loan Match.
Community-impact opportunities, including United Way Angel Day, Volunteer Day, and Associate Directed Contribution.
Associate Resource Groups focused on respect and inclusion.
GEM awards to recognize fellow associates.
Eligibility for a discretionary annual incentive program driven by organization and individual performance.