Case Processing Specialist

MTC Corrections•Marana, AZ

1d•Onsite

About The Position

The Case Processing Specialist assists ICE Field Office personnel with assigned tasks in compliance with MTC and ICE directives. The role processes immigration cases and related records, prepares and maintains case files, enters and updates information in ICE systems, and supports coordination of interviews, hearings, removals, and other case activities. It is based onsite at the Marana Detention Center in Marana, Arizona, and is a full-time, Monday-through-Friday position scheduled from 8 a.m. to 4 p.m. The incumbent is expected to work overtime when directed and provide after-hours surge support as required. The specialist ensures that A-files and ICE systems contain accurate, current, and complete information; maintains compliance with federal privacy laws, DHS policies, and data security requirements; and supports court and case tracking activities. The position also assists with removal preparations, including coordinating travel and flight information, preparing required documents and forms, and ensuring detainees have necessary paperwork, medication, property, and valuables before transfer or removal. Regular and predictable onsite attendance is required.

Requirements

High school diploma or GED.
At least one year of directly related industry experience.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Prior experience or training reviewing law enforcement documentation, such as detention files, custodial records, case files, A-files, or DHS databases; alternatively, prior experience conducting interviews for immigration- or detention-related purposes.
High level of discretion, professionalism, and attention to detail.
Professional written and verbal communication skills.
Excellent organizational and time-management skills.
U.S. citizenship or lawful U.S. permanent resident status.
At least 21 years of age.
Valid driver's license with an acceptable driving record.
Successful completion of required preservice training after hire.
Ability to work overtime when directed and provide after-hours surge support as required.
Regular and predictable onsite attendance.

Nice To Haves

Associate or bachelor's degree.

Responsibilities

Process immigration cases and perform related activities involving immigration records management and document preparation.
Prepare, review, and manage case files, ensuring documentation is accurate and complete.
Ensure A-files and ICE systems reflect current, accurate, and complete case statuses.
Enter data into ICE systems in accordance with agency protocols and data integrity requirements.
Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from county, state, federal, and other government sources.
Maintain case status records, court scheduling details, and case tracking logs; generate case status reports and monitoring dashboards.
Assist with docket coordination involving EOIR and USCIS and coordinate with ICE offices about interviews, hearings, removals, and case updates.
Review paperwork and administrative applications for completeness and accuracy; update A-files and timely notify docket officers for appropriate law enforcement action.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA in obtaining criminal history checks and supporting documents before court as needed.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives as assigned.
Organize removal documents and coordinate removal scheduling and staging flights with ICE personnel.
Ensure removal documentation is prepared accurately and that A-files contain required documents for individuals scheduled for removal.
Ensure travel information, ICE Air schedules and manifests, detention center release forms, and property inventories and receipts are ready by the scheduled departure time.
Ensure detainees have necessary legal paperwork, a seven-day supply of medication, property, and valuables before transfer or removal.
Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in the A-file.
Close cases in ICE data systems and transfer files to the National Record Center for storage.
Communicate with individuals in their primary language using an electronic language translator device.
Provide logistical and administrative support to ICE personnel as assigned.
Provide after-hours surge support, including an expanded range and depth of tasks, as required.
Maintain regular and predictable onsite attendance and work overtime when directed.