Case Processing Specialist

Management and Training Corporation•Marana, AZ

2d•Onsite

About The Position

The Case Processing Specialist assists ICE Field Office personnel with assigned tasks in compliance with MTC and ICE directives. The role processes immigration cases and related activities, including immigration records management and document preparation. It is based onsite at the Marana Detention Center in Marana, Arizona, with a Monday–Friday, 8 a.m.–4 p.m. schedule. Regular and predictable onsite attendance is required, and overtime is expected when directed. The employee must also provide surge support after hours as required. The specialist prepares, reviews, maintains, and updates case files and ICE systems; compiles court and other supporting records; tracks case status and court schedules; and generates reports and monitoring dashboards. The role coordinates with ICE offices, EOIR, USCIS, consulates, legal representatives, and other parties to facilitate interviews, hearings, removals, and case updates. It also supports removal and transfer logistics, prepares and verifies required documents, communicates with individuals in their primary language using an electronic language translator device, and provides other logistical and administrative support to ICE personnel.

Requirements

High school diploma or GED.
At least one year of directly related industry experience.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Prior experience or training reviewing law-enforcement documentation such as detention files, custodial records, or case files, including A-files and DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
High discretion, professionalism, and attention to detail.
Professional written and verbal communication skills.
Excellent organizational and time-management skills.
U.S. citizenship or lawful U.S. permanent-resident status.
At least 21 years of age.
Valid driver’s license with an acceptable driving record.
Successful completion of required preservice training after hire.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Process cases and perform related immigration records management and document preparation.
Prepare, review, and manage case files to ensure documentation is accurate and complete.
Keep Alien Files (A-files) and ICE systems updated with accurate and complete case statuses.
Enter data into ICE systems in compliance with agency protocols and data-integrity requirements.
Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data-security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from county, state, and federal courts, databases, and government sources.
Maintain case-status records, court-scheduling details, and case-tracking logs; generate case-status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS and coordinate with ICE offices regarding interviews, hearings, removals, and case updates.
Review paperwork and administrative applications for completeness and accuracy; update A-files and timely notify docket officers for appropriate law-enforcement action.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA with obtaining criminal-history checks and other supporting documents before court as needed.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives as assigned or applicable.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure documentation is accurate and complete.
Ensure A-files contain the documentation required for individuals scheduled for removal, as instructed by ICE.
Complete travel information, ICE Air schedules and manifests, detention-center release forms, and property inventories and receipts for the scheduled departure.
Ensure detainees have necessary legal paperwork, a seven-day supply of medication, property, and valuables before transfer or removal.
Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in the A-file.
Close cases in ICE data systems and transfer files to the National Record Center for storage.
Communicate with individuals in their primary language with assistance from an electronic language translator device.
Provide other logistical and administrative support to ICE personnel as assigned.
Provide after-hours surge support, including an expanded breadth and depth of tasks as required.
Maintain regular and predictable onsite attendance and work overtime when directed.