CASE MANAGER - JOHNSON COUNTY CLINIC

Volunteers of America Northern Rockies•Buffalo, WY

8d•Onsite

About The Position

The Case Manager supports assigned clients by assessing their case management needs and connecting them with appropriate community resources. The role works in cooperation with the treatment team and supports clinical services as needed. It includes monitoring client progress, advocating for client access and rights, providing psychiatric rehabilitation and emergency case management services, and coordinating with hospitals and community partners. The Case Manager also supports treatment planning, supported employment activities, program consultation, documentation, intake and admission processes, and fee collection. The position is based at the Johnson County Clinic in Buffalo, Wyoming, and operates in a residential facility environment.

Requirements

Bachelor’s degree in Psychology, Social Work, or a related field.
Two or more years of Case Management experience.
Proficiency with computers and Microsoft Office software, including Outlook, Word, and Excel.
Ability to learn new computer software quickly.
Proficiency with modern standard office equipment.
Strong attention to detail and organizational skills.
Ability to interact successfully and professionally with clients and team members.
Ability to prioritize and manage multiple tasks concurrently.
Ability to demonstrate initiative and sound judgment when working independently.

Nice To Haves

More than two years of experience in Case Management.

Responsibilities

Receive referrals from therapists and provide initial and ongoing assessments of clients’ case management, treatment, support, and skills-training needs.
Identify community resources and make appropriate referrals or link clients to services.
Monitor clients’ conditions and progress, and communicate updates to the primary therapist.
Advocate for clients’ access to needed resources and ensure their rights are respected.
Provide case management emergency services during work hours and after hours as assigned.
Provide psychiatric rehabilitation services, including readiness assessments, individual and group skills training, assisting clinicians with group activities, and case management to support client functioning and treatment goals.
Deliver psychiatric rehabilitation services in accordance with clients’ treatment plans and goals, and identify potential service needs for the primary clinician.
Provide liaison services to state and local hospitals as needed.
Coordinate with community partners by attending meetings, facilitating communication, and answering questions about agency services.
Provide program and case consultation and education as needed.
Track supported employment activities and assist with developing and implementing supported employment programming as directed by the supervisor and Clinic Director.
Complete timely documentation reflecting the course of treatment.
Participate in supervision and clinic meetings, case discussions, treatment planning, and required agency development and training activities.
Contribute to a positive work environment through dependability, flexibility, cooperation, supportiveness, respect, communication, creativity, ethical behavior, and appropriate appearance.
Maintain therapeutic responsibility for collecting fees.
Complete intake elements and admission processes accurately and obtain appropriate releases.
Perform other duties as assigned.