Case Manager EMPACT

LA FRONTERA CENTER, INC.•San Tan Valley, AZ

About The Position

EMPACT–Suicide Prevention Center, part of the La Frontera family, is hiring an experienced Case Manager (General Mental Health) to provide case management and coordination services to adults, children, and their families. Services include direct care, crisis intervention, transportation, and education. The position coordinates services in accordance with the Arizona Practice Model and its 12 Principles. The Case Manager provides services in clients’ homes, in the office, and in the community; coordinates care and team meetings; collaborates with families, natural supports, agencies, and community partners; and maintains accurate, timely clinical records. The position requires at least 40 work hours per week, with a goal of 30 hours of direct client contact, and regular weekly supervision. EMPACT-SPC is an industry-leading nonprofit providing behavioral health counseling, crisis intervention, and suicide prevention services since 1987.

Requirements

Bachelor’s degree in a behavioral health-related field, or a combination of education and experience that meets AZDHS/BHS BHT requirements.
Flexible work hours and ability to meet individuals in their homes, communities, or the office.
Fingerprint clearance card or eligibility to obtain one.
Valid Arizona driver’s license with no major infractions in the past three years.
Regular access to reliable transportation.
At least 21 years of age at the time of employment.

Nice To Haves

Spanish bilingual ability is preferred; a Spanish language differential is available.

Responsibilities

Provide quality clinical and case management services, including in-home, in-office, and community-based care, crisis intervention, transportation, client stabilization, supervision, behavior management, and support for maintaining clients in the community.
Facilitate, schedule, and follow up on Child and Family Team Meetings and Adult Recovery Team Meetings; document meetings and provide copies to team members.
Engage and invite natural supports identified by clients; develop effective working relationships with agency stakeholders and make referrals to community services and collaborating partners as needed.
Work at least 40 hours per week, with a goal of 30 hours of direct client contact; meet productivity standards and complete agreed-upon tasks within established timelines.
Collaborate with children, families, youth, and adults to provide services consistent with the 12 Arizona Principles, including collaboration, functional outcomes, coordinated multi-system planning, access to appropriate behavioral health services, best practices, appropriate settings, timely and tailored services, placement stability, cultural respect, independence, and connection to natural supports.
Develop and maintain effective working relationships with state, community mental health, and contracting organizations.
Maintain current client records in accordance with agency policies and procedures and RBHA, state, and federal requirements; complete timely, thorough, and quality documentation of billable and non-billable services, including client participation and response.
Attend regularly scheduled weekly supervision and seek additional supervision as needed.
When driving on agency time or business, maintain a valid Arizona driver’s license, appropriate liability insurance, and approval for liability coverage from the agency’s insurance carrier; provide a three-year state driving record at hire.