Case Manager

SouthEast Alaska Regional Health Consortium•Juneau, AK

14d•Hybrid

About The Position

This position functions within the SEARHC primary care department and is responsible for coordinating the delivery of appropriate and timely care for patients, as well as promoting quality and cost-effective health care outcomes. This position works with at-risk populations and those with chronic disease(s) by providing comprehensive care management in clinical and home-based settings within the existing local network of clinical, home and, community-based services. Must utilize sound medical knowledge and clinical judgement in determining patient referrals, outreach, and coordination of care to maintain patient safety and service quality. Decisions must be made with weighted consideration and awareness of the impact that they have on patient care and outcomes. Must possess the ability to work autonomously to implement interventions, assess frameworks, and identify solutions at an individual, community, and system level. Will seek supervisor support when indicated and/or necessary. Must be able to multi-task and work at a quick pace. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career.

Requirements

Current full, unrestricted Nursing license in Alaska or other U.S. state required. Direct Hire must have applied for an Alaska nursing license before start date. Agency staff must have an active Alaska license.
Graduate of an accredited school of nursing (Bachelor’s degree preferred) or Licensed Practical Nurse (LPN) OR Bachelor’s degree in social work, social service, health administration, or related field.
Basic Life Support (BLS) certification required.
High school diploma or equivalent required.
Clinical Competency required within 3 months of hire and every three years
At least 1 year of general nursing experience with at least 6 months’ employment as a clinical nurse at a SEARHC outpatient clinic OR at least 2 years of general nursing experience with a minimum of 1 year in an ambulatory setting OR 1 year case management experience.
Knowledge of Available services at SEARHC, other tribal health organizations in Alaska and community.
Knowledge of The nursing process.
Knowledge of Safety and infection control principles.
Skills in Customer service.
Skills in Assessment, anticipation of needs, and data collection.
Skills in Oral and written communication.
Ability to Apply nursing process knowledge in the working environment.
Ability to Use equipment such as computers and medical equipment.
Required Certifications : Basic Life Support (BLS) - American Heart Association, Clinical Competency Assessment - SEARHC, Licensed Practical Nurse - State of Alaska - Alaska State Board of Nursing

Nice To Haves

Bachelor’s degree preferred (for nursing graduates)

Responsibilities

Coordinate and deliver care that is safe, timely, effective, efficient, equitable, and patient-centered.
Assess self-management skills of patients and caregivers and encourage wellness and autonomy through support, training, and coordination of community and/or referred services.
Communicate regularly with patients and caregivers regarding Plan of Care (POC).
Coordinate within and outside of the SEARHC health system to implement a consistent, effective, supportive system of care.
Establish patient caseload in target communities.
Track and maintain case management data.
Monitor patient progress and track outcomes using SEARHC standards of performance and care.
Support and strengthen working relationships with home and community-based service providers in rural communities through a coordinated system of care.
Promote regular communication and team relationships between home and community-based providers, clinic staff and case management staff on a local and regional level.
Maintain working knowledge of existing community services and collaboratively seek to close gaps.
Performs other duties as assigned, including special projects deemed necessary to provide comprehensive health services.