ICPR - Case Manager

BJC HealthCare•St. Louis, MO

About The Position

The Case Manager provides case management services to maximize opportunities for people living in the community as they recover from the effects of serious mental illness. The role includes coordinating treatment, rehabilitation, medical, social, and educational services and supports, and monitoring implementation of each consumer’s individualized plan and progress toward its outcomes. This position is part of ICPR (Intensive Community-Based Psychiatric Rehabilitation). The Case Manager travels throughout St. Louis city and county to meet clients in their homes and provide crisis-based therapy services, family therapy, and behavioral-based interventions for families, youth, and young adults. The caseload is limited to five or six clients, with each client seen at least three times per week. Services are generally provided during daytime hours, with occasional evening appointments and participation in a standard on-call system. This is a full-time, benefits-eligible, 40-hour-per-week day-shift position, Monday through Friday, 8:00 a.m. to 5:00 p.m. BJC Behavioral Health provides and coordinates behavioral health services for people with serious mental illness and emotionally disturbed children across several Missouri counties. As an Administrative Agent of the Missouri Department of Mental Health, it serves as a point of entry to publicly funded mental health services.

Requirements

  • Master’s degree in Human Services or a related field.
  • Valid driver’s license.

Responsibilities

  • Complete timely service documentation describing the need for and intervention provided, its relationship to the treatment plan, provider, date, actual time and setting, and the individual’s response.
  • Contact individuals or referral sources after missed appointments to re-engage individuals and promote recovery and resiliency efforts.
  • Support individuals in crisis situations.
  • Monitor services and support activities to assess implementation of the consumer’s individualized plan and progress toward specified outcomes.
  • Escort consumers to services when necessary to achieve desired outcomes or access services.
  • Provide direct assistance to children, families, and adults, including coaching and modeling specific behaviors and responses.
  • Arrange and coordinate individuals’ treatment and rehabilitation needs, as well as other medical, social, and educational services and supports.
  • Coordinate services and support activities.
  • Travel throughout St. Louis city and county to meet clients in their homes and provide crisis-based therapy, family therapy, and behavioral-based interventions.
  • See each client at least three times per week while maintaining a maximum caseload of five to six clients.
  • Meet with clients occasionally in the evenings and participate in the standard on-call system.

Benefits

  • Comprehensive medical, dental, vision, and life insurance, and legal services available on the first day of the month after hire.
  • Disability insurance paid for by BJC.
  • Annual 4% BJC Automatic Retirement Contribution.
  • 401(k) plan with BJC match.
  • Tuition assistance available on the first day.
  • BJC Institute for Learning and Development.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Paid Time Off combining vacation, sick days, holidays, and personal time.
  • Adoption assistance.
  • Up to a $2,300 sign-on bonus.
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