Case Manager

Community Health Alliance-Ohio•Hamilton, OH
•$18 - $22

About The Position

Community Health Alliance is seeking a Case Manager to support individuals receiving residential treatment for substance use disorders, including people with co-occurring mental health challenges. The role helps clients overcome barriers to recovery, access essential resources, and develop skills that contribute to long-term stability and independence. Through compassionate, person-centered, recovery-oriented care, the Case Manager supports clients in addressing substance use and mental health challenges, strengthening life skills, and connecting with resources that support lasting recovery. The position works within established treatment and service plans, policies, and clinical supervision. It requires a high school diploma, a valid driver's license, car insurance, an insurable driving record, reliable transportation, and willingness to travel throughout the assigned service area. A CMS designation is required within 30 days of completing training, and a CDC-A is required within 90 days of hire. An associate or bachelor's degree is preferred. Community Health Alliance provides mental health and substance use treatment across a continuum of care, combining prevention, treatment, recovery support, and community-based services. The organization describes its approach as compassionate, evidence-based, collaborative, and person-centered.

Requirements

  • High school diploma.
  • Obtain a CMS designation within 30 days of completing training.
  • Obtain a CDC-A within 90 days of hire.
  • Basic knowledge of human behavior and performance, treatments and treatment planning, community resources, the healthcare system, and the social services system.
  • Knowledge of principles and processes for providing customer and personal services.
  • Valid driver's license, car insurance, and an insurable driving record.
  • Reliable transportation and willingness to travel throughout the assigned service area.

Nice To Haves

  • Associate or bachelor's degree.

Responsibilities

  • Conduct client assessments and develop individualized, client-centered service and treatment plans.
  • Coordinate care and connect clients and families with healthcare, behavioral health, and community resources.
  • Provide crisis intervention, prevention, and support to promote client stability and well-being.
  • Help clients access housing, financial assistance, food, transportation, medical services, and other essential resources.
  • Advocate for clients and support their development of daily living skills, social skills, and independence.
  • Coordinate services with healthcare providers, community agencies, families, and interdisciplinary teams.
  • Monitor client progress, evaluate service needs, and ensure appropriate follow-up and ongoing support.
  • Maintain accurate and timely documentation in electronic medical records while ensuring confidentiality and regulatory compliance.
  • Participate in team meetings, supervision, training, and other professional development activities.
  • Provide compassionate, culturally sensitive, ethical, and patient-centered services.

Benefits

  • Affordable medical, dental, and vision insurance.
  • Company-paid Health Reimbursement Arrangement (HRA).
  • Generous paid time off (PTO) and paid holidays.
  • Retirement plan with company match up to 6%.
  • Company-paid life insurance.
  • Employee training and continued education opportunities.
  • Mileage reimbursement.
  • Licensure reimbursement.
  • Opportunities for professional growth and career advancement.
  • Collaborative, mission-driven culture.
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