Case Manager-MH/SA Adult

Colonial Behavioral Health•Williamsburg, VA

About The Position

Colonial Behavioral Health is seeking a Case Manager to join its Adult Mental Health department. The role works directly with adults experiencing serious mental illness and/or substance use disorders, helping them identify goals, navigate challenges, connect with resources, and access services and supports. The position serves communities in James City County, the City of Poquoson, the City of Williamsburg, and York County. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

Knowledge of serious mental illness and co-occurring disorders.
Ability to maintain a high level of confidentiality and professionalism.
Strong communication, organization, and problem-solving skills.
Ability to assist individuals with problem-solving and use creative approaches when appropriate.
At least one year of experience working with individuals with serious mental illness and/or substance use disorders.
Valid driver’s license.
Bachelor’s degree in a human services field.
DMV record must be submitted with the application.

Nice To Haves

Quality Mental Health Professional (QMHP) preferred.

Responsibilities

Develop an Individualized Service Plan (ISP) based on assessment information in collaboration with the individual receiving services and, when appropriate, family members or significant others.
Directly assist individuals in identifying and obtaining needed resources, services, and supports.
Monitor progress, service delivery, physical and mental health stability, and satisfaction for individuals on the assigned caseload.
Coordinate services and supports to help individuals meet their identified goals and needs.
Maintain accurate and confidential documentation in accordance with agency policies and applicable regulations.
Perform other duties as assigned.