Older Adult Case Manager
About The Position
The Older Adult Case Manager engages with and assists elderly adults by providing intake and assessment, case management services, referrals, education, monitoring, and support. The position maintains ongoing connections with senior clients to ensure that services and resources addressing their emotional and physical well-being are provided and monitored. The case manager assesses client needs, develops and implements comprehensive service plans, supports clients and engages with their families, and uses knowledge of community resources to connect clients with appropriate assistance. Compassionate, empathic support and the ability to maintain professional boundaries are essential. Work is performed through home visits and at the Kendall and headquarters offices when requested. The role requires travel within Miami-Dade County.
Requirements
- Bachelor’s degree required.
- Bilingual Spanish required.
- Strong computer skills and proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, required.
- Valid Florida Driver’s License and proof of insurance in accordance with agency requirements.
- Ability to travel within Miami-Dade County.
- Ability to work effectively independently as well as with a team.
Nice To Haves
- Master’s degree in Social Work, Mental Health, or Marriage and Family.
- Fluency in Yiddish, Creole, or Russian.
- Minimum two years of relevant experience.
- LCSW, LMFT, or LMHC license, or license eligibility.
- Experience with a web-based client data system.
Responsibilities
- Complete assessments and program-required documents approved by the Department Director.
- Conduct weekly check-ins with clients and monthly in-person home visits.
- Develop case management treatment service plans.
- Provide crisis intervention.
- Provide information and referrals to community resources.
- Arrange client services as needed.
- Participate in in-person and/or virtual trainings, supervision, and meetings.
- Coordinate and monitor cases.
- Provide support to clients and engage with their families.
- Enter data into a web-based software system.
Benefits
- Medical and dental plans for full-time employees.
- Generous vacation and holiday pay.
- 401(k) match.
- Monthly in-service training and CEU opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
