Older Adult Case Manager

JCS AND MASADA•Miami, FL

1d•$50,000 - $60,000

About The Position

Jewish Community Services of South Florida (JCS) is hiring a Case Manager to assist elderly adults through intake and assessment, case management, referrals, education, monitoring, and support. The role provides ongoing connections with senior clients to identify, arrange, and monitor services and resources needed for their emotional and physical well-being. The Case Manager assesses client needs, develops and implements comprehensive service plans, supports clients and engages with their families, and draws on knowledge of community resources. Compassionate, empathic support and professional boundaries are essential. Work takes place through home visits, in the Kendall Office, and at JCS Headquarters when requested. The position requires weekly client check-ins and monthly in-person home visits. The Case Manager also participates in trainings, supervision, and meetings, and enters data in a web-based software system. JCS is a nonprofit human services agency founded in 1920 that serves South Florida in accordance with Jewish values. It describes its culture as collaborative and supportive, with a focus on compassion, inclusivity, resilience, and community service. The agency is an equal opportunity employer and enforces a drug-free workplace policy; pre-employment and random drug testing may be required. Senior management and managers are required to participate in JCS community events.

Requirements

Bachelor’s degree is required.
Bilingual Spanish ability is required.
Strong computer skills and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook are required.
Valid Florida Driver’s License and proof of insurance in accordance with agency requirements.
Ability to travel within Miami-Dade County.
Ability to work effectively independently as well as with a team.

Nice To Haves

Master’s degree in Social Work, Mental Health, or Marriage and Family.
Ability to speak fluent Yiddish, Creole, or Russian.
Minimum two years of relevant experience.
LCSW, LMFT, or LMHC license, or license eligibility.
Experience with a web-based client data system.

Responsibilities

Complete assessments and program-required documents approved by the Department Director.
Conduct weekly check-ins with clients and monthly in-person home visits.
Develop case management treatment service plans.
Provide crisis intervention.
Provide information and referrals to community resources.
Arrange client services as needed.
Participate in in-person and/or virtual trainings, supervision, and meetings.
Coordinate and monitor cases.
Provide support to clients and engage with their families.
Enter data into a web-based software system.