Adult Case Manager

Clarvida•Tucson, AZ

10h•Onsite

About The Position

The Adult Recovery Coach coordinates and/or directly provides covered behavioral health services to address individual client needs. The role serves as a participating and facilitating member of the client’s team, providing services individually or as part of a team. Services include case management, education, system navigation, advocacy, and support. The position is based in Tucson, Arizona. Compensation is listed as a billable rate of $28, a non-billable rate of $16, and a blended PTO/training rate of $22. Bilingual employees receive an additional $1 to the billable rate. Applications are reviewed on a rolling basis until the position is filled.

Requirements

High school diploma and 2 years of experience; or an associate degree and at least 1 year of experience; or a bachelor’s degree in Social Services or Psychology; or an unrelated bachelor’s degree with 1 year of mental health field experience; or a master’s degree in Social Services or a related field without Arizona state licensing.
Ability to obtain and maintain a valid, unrestricted Level One Fingerprint Clearance Card.
Must be at least 21 years old.
Must meet safe-driver requirements and hold a current Arizona driver’s license, with an acceptable driving record for the past three (5) years as stated in the posting.
Must have personal vehicle liability insurance and vehicle registration as required.
When required, ability to pass a criminal background clearance check and drug screen, and a physical exam if requested.
Must obtain and maintain CPR and First Aid certification upon hire.
Strong knowledge of behavioral health systems, processes, practice, and components.
Ability to respond professionally, sensitively, and empathetically to linguistic, cultural, social, economic, and individual differences and challenges.
Ability to write and maintain accurate, timely documentation and present information to individuals and groups in an organized, concise manner.
Ability to work independently and as part of a team; strong organizational and time-management skills; flexibility in handling multiple priorities and rapidly changing, high-pressure conditions.
Ability to assess unique situations, develop and apply strategies to meet the needs of children and families, interpret contracts, and ensure compliance.
Ability to maintain ethical standards and professional boundaries and adhere to HIPAA and confidentiality standards.
Knowledge of company operations, policies and procedures, program development, and community resources and services.
Ability to collaborate internally and externally, identify needs, advocate on behalf of children, identify indicators of physical, emotional, and sexual abuse, work with diverse populations, and build positive relationships.
Ability to provide exemplary service to employees and outside constituents.

Nice To Haves

Two years of experience in social work or a related field.
Bilingual in Spanish.

Responsibilities

Develop and implement individual service plans (ISP) and crisis plans.
Facilitate the Adult Recovery Team (ART).
Help clients navigate the behavioral health system and identify and develop natural supports.
Assist and support clients in following prescribed medical interventions and completing diagnostic testing.
Collaborate with mental health professionals to create crisis intervention plans tailored to each client’s situation.
Assess and address barriers to health.
Ensure services, procedures, and forms are culturally relevant, linguistically appropriate, and gender responsive, including for LGBTQ clients.
Ensure clients are seen according to contract requirements.
Maintain accurate and confidential records of client interactions, progress, and outcomes, and document records in the Electronic Health Record (EHR).
Complete required job-related trainings according to state and contractual guidelines.
Ensure the safety, health, and welfare of staff and clients.
Act as a positive role model and mentor for children, parents, and families.
Treat others with respect, confront negative behavior, and support confrontation.
Attend and participate in required meetings, including individual supervision and team meetings.
Provide instruction to clients on topics including child development, home management, personal problem solving, accessing community services and supports, domestic violence issues, appropriate discipline and childcare techniques, and age-appropriate parenting skills.