Case Manager

Community Bridges • Phoenix, AZ

8d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency that offers residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. The organization provides prevention, education, and treatment for individuals experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based models.

The Case Manager provides case management services in community and/or office settings to patients and their families. The role supports patients and the care team with planning, connection to services, outreach, advocacy, coordination, and monitoring of patient needs and progress. Case Managers help patients access health services, financial assistance, employment, education, social services, and natural supports. They assess patient needs, develop and monitor individualized treatment plans, and document services accurately and promptly. The role embraces a recovery philosophy and promotes a safe recovery environment.

CBI describes its facilities as state-of-the-art and follows a “no wrong door” treatment approach. The organization offers ongoing training and support, strong leadership, and professional growth opportunities.

Requirements

• High school diploma or GED.
• One to three years of experience working with the GMH/SU population.
• One to three years of experience in a behavioral health position providing outreach and engagement activities.
• Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• Valid identification.
• Arizona Fingerprint Clearance Card.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• One to three years of experience in a medical setting.
• At least six months of recovery from substance use and/or mental health disorders.
• Current Arizona driver’s license in good standing.
• Clean 39-month driving record.

Responsibilities

• Provide case management services to patients and families in community and/or office settings.
• Assist patients and the care team with planning, connecting to services, outreach, advocacy, coordination, and monitoring of patient needs and progress.
• Help patients access health services, financial assistance, employment, education, social services, and natural supports.
• Assess patient needs and develop and monitor individualized treatment plans.
• Document services accurately and in a timely manner.
• Embrace the recovery philosophy and promote a safe recovery environment for clients.

Benefits

• Generous paid time off accrual, with a five-week PTO plan.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings.
• Health care savings.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Competitive pay rates.
• Ongoing training and support and professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED