CASE MANAGER 3

Arizona Department of Administration•Phoenix, AZ

9d•$53,000 - $55,000•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and motivated Case Manager to help individuals with developmental disabilities and their families access flexible, high-quality, member-driven services and supports. The position supports members’ rights, independent decision-making, and engagement in the community. Work locations are 125 East Elliot Road, Chandler, Arizona, or 8620 North 22nd Avenue, Phoenix, Arizona. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor. The role requires travel to members’ homes, schools, and program sites, as well as attendance at meetings, training, and other activities that may involve statewide travel. The employee may act as supervisor in the supervisor’s absence.

Requirements

Must meet one of the stated qualification pathways: be an Arizona-licensed Registered Nurse in good standing; have a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and at least one year of relevant case-management experience; or have at least two years of relevant case-management experience with elderly people, people with physical or developmental disabilities, or members with Serious Mental Illness (SMI).
Alternatively, a bachelor’s degree in Human Services, Behavioral Science, or a related field and at least one year of relevant case-management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Relevant case-management experience is providing case-management services to elderly people, people with physical or developmental disabilities, or members determined to have SMI.
Possess and retain a current, valid, class-appropriate driver’s license; complete required driver training and pass required driving-record checks. Employees using a personal vehicle for state business must maintain legally required liability insurance.
Have a valid Level One fingerprint clearance card issued under Arizona Revised Statute 41-1968.
Undergo searches of the Department of Child Safety Central Registry and Adult Protective Services Registry.
Successfully pass background and reference checks; employment is contingent on completion of the required process and the agency’s ability to reasonably accommodate restrictions.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge of HIPAA; community resources; medical and behavioral-health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles.
Skill in initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and family members; and identifying and resolving problems.
Ability to work independently and in diverse teams, maintain confidentiality, and drive a motor vehicle.

Responsibilities

Drive to members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timelines; document progress and concerns and make appropriate community-agency referrals.
Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
Attend staffing, training, and other meetings, including meetings involving statewide travel.
Confer with the supervisor and act as supervisor in the supervisor’s absence.
Lead a team of Support Coordinators in the supervisor’s absence.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work-life balance.