CASE MANAGER 3
About The Position
The Arizona Department of Economic Security, Division of Developmental Disabilities, is seeking an experienced and motivated Case Manager 3. The division provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports, helping people exercise their rights and responsibilities through independent decision-making and community engagement. The role involves meeting with members in homes, schools, and program sites; developing and monitoring Person-Centered Service Plans; coordinating referrals and support; collaborating with community agencies; and maintaining case records and reports. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement (or a spouse or close family member with such an interest), or be employed or subcontracted by a DDD Qualified Vendor.
Requirements
- Meet one of the stated qualification pathways: be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of qualifying case-management experience; or have at least two years of qualifying case-management experience.
- Qualifying case-management experience is providing services to people who are elderly, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI).
- Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of qualifying case-management experience, or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
- Have a current, valid, class-appropriate driver’s license and meet the stated driving-record, training, and insurance requirements when driving on state business.
- Have a valid Level One fingerprint clearance card.
- Successfully pass background and reference checks, including searches of the Department of Child Safety Central Registry and Adult Protective Services Registry.
- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
- Have knowledge of medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles and practices.
- Have skills in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
- Be able to work independently and within diverse teams and maintain confidentiality.
- Meet the stated restriction on DDD vendor relationships: applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement (including through a spouse or close family member), or be employed or subcontracted by a DDD Qualified Vendor.
Responsibilities
- Drive to onsite visits at members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
- Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timelines; document individual progress and concerns; and make appropriate community-agency referrals.
- Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
- Collaborate with community agencies to assist and support members and families in crisis.
- Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
- Lead a team of Support Coordinators in the absence of the supervisor.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Arizona State Retirement System participation and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
- Deferred compensation plan
- Wellness plans
- Tuition reimbursement
- Stipend opportunities
- Infant at Work Program
- Rideshare and public transit subsidy
- Career advancement and employee development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
