Case Manager 3

Arizona Department of Administration•Peoria, AZ

5d•Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced Case Manager 3 to help individuals with developmental disabilities and their families access flexible, high-quality, member-driven services and supports. The role supports individuals’ rights, independent decision-making, and engagement in the community. The position is based at 8990 W. Peoria Ave, Peoria, Arizona, and requires driving to conduct on-site visits to members’ and families’ homes, schools, and program sites. Applicants cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement or a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor. The role also requires an Arizona Level 1 Clearance Card, Child Protective Services Central Registry search, and successful background and reference checks. Candidates must meet one of the listed education and case-management experience pathways, or the specified experience pathway for serving members with serious mental illness. The position requires driving or use of a vehicle for State business, and newly hired State employees must successfully complete E-Verify.

Requirements

Arizona-licensed Registered Nurse in good standing; or a bachelor’s degree in Social Work; or a bachelor’s degree in Psychology, Special Education, or Counseling and at least one year of qualifying case-management experience; or at least two years of qualifying case-management experience.
Alternatively, a bachelor’s degree in Human Service, Behavioral Science, or a related field and at least one year of qualifying case-management experience; an associate degree in Human Service, Behavioral Science, or a related field and at least one year of qualifying case-management experience; or at least three years of experience working with or for individuals with intellectual or developmental disabilities.
Qualifying case-management experience is providing services to elderly people, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI). For Case Managers serving people with SMI who are elderly and/or have physical or developmental disabilities, the stated requirement is one year serving elderly people and/or people with physical or developmental disabilities, plus two years serving members determined to have an SMI.
Arizona Level 1 Clearance Card.
Successfully pass background and reference checks and a search of the Child Protective Services Central Registry.
Meet driver’s license requirements for driving or using a vehicle to conduct State business.
Knowledge of HIPAA; methods, procedures, and techniques used to develop ISPs; relevant federal and state statutes and agency policies and procedures; and case-management principles and practices.
Skill in oral and written communication; initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and family members; and identifying and resolving problems.
Ability to maintain confidentiality, work independently and within diverse teams, lead a team of Case Managers and support staff in the supervisor’s absence, and drive a vehicle.
Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

Drive to on-site visits at members’ and families’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
Develop, write, review, monitor, and evaluate Individual Support Plans (ISPs) within mandated timelines; document individual progress and concerns; and complete appropriate referrals to community agencies.
Research available community resources to address needs identified in ISPs and inform members about resource options.
Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
Collaborate with community agencies to assist and support members and families in crisis.
Mentor and train new and existing team members in the unit.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.