Case Manager

Family Service League•Bay Shore, NY

About The Position

Family Service League is seeking a part-time Case Manager for its Home Safe program in Bay Shore, New York. The Family Development Specialist (FDS) Case Manager provides direct services to parents involved with child protective services, completes program documentation, and tracks program milestones and outcomes. The position follows DSS and Family Service League parameters. The Case Manager documents client interactions, participates in an interdisciplinary team as needed, responds to families’ individual needs, and maintains knowledge of community resources. Staff are required to work 21 hours per week.

Requirements

High school diploma and at least 4 years of experience working with families in a related capacity, or a bachelor’s degree and 2 years of experience.
Knowledge of community resources.
Proficient computer skills, including Microsoft Office.
Ability to work with diverse populations and engage youth and parents in service delivery.
Excellent interpersonal, verbal, and written communication skills.
Sound judgment, reliability, flexibility, and ability to multitask.
Valid and clean New York State Driver’s License and a history of safe and responsible driving.
Own a properly insured, registered, and maintained car for travel between worksites.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Conduct linkage, coordination, advocacy, and mentoring.
Focus services on achieving goals related to the factors that contributed to the family’s involvement with child protective services.
Work with clients in a culturally and linguistically responsive manner.
Use Motivational Interviewing to facilitate change.
Carry a caseload of 14 families, with weekly visits.
Use the FAST assessment to support goal development and help families achieve their goals.
Provide parenting education.
Help parents satisfy court mandates.
Increase family self-sufficiency to avoid placement or support the return of children.
Communicate crisis situations to the Program Coordinator and Skill Builder, as applicable.
Conduct home visits throughout Suffolk County.
Complete prompt and accurate documentation.
Perform other duties as assigned.