Case Manager (Spanish)

Regional Center of the East Bay • Concord, CA

2d • $71,281 - $107,852

About The Position

The Regional Center of the East Bay (RCEB) is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for more than 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.

Under general direction, Case Managers manage the full case management process for assigned consumers, including assessment and evaluation, planning, authorizing services, advocacy, monitoring, and reviewing documentation. They facilitate development of an Individual Program Plan (IPP) or Individual Family Service Plan (IFSP), oversee its implementation, and monitor and evaluate the services provided. The role also involves coordinating supports and services, advocating for consumers’ rights and benefits, obtaining diagnostic and evaluation information, monitoring health and safety, and maintaining required records and contacts.

The role is bilingual in Spanish. The posting lists two classifications: Case Manager I and Case Manager II. Case Manager I requires a bachelor’s degree and qualifying experience; Case Manager II requires a master’s degree. New hires without prior Regional Center work experience start at the beginning of the salary scale. The anticipated new hire date is Monday, January 4th; no year is specified.

Requirements

• For Case Manager I: Bachelor’s degree in Social Work, Psychology, or a related human services field and one year of similar experience; alternatively, a bachelor’s degree in an unrelated field plus four years of experience working directly with people with developmental disabilities.
• For Case Manager II: Master’s degree in Social Work, Psychology, or a related human services field.
• Ability to communicate clearly and effectively, verbally and in writing.
• Automobile and valid driver’s license required.
• Cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.
• Ability to speak and read Spanish.

Responsibilities

• Manage the case management process, including assessment and evaluation, planning, authorizing, advocacy, monitoring, and reviewing documentation for completion.
• Facilitate planning and develop an Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for assigned consumers.
• Oversee implementation of the IPP or IFSP and monitor and evaluate services provided through the plan.
• Coordinate and support implementation of consumer plans, including identifying natural supports and generic services and determining when needs can only be met through RCEB-authorized funding.
• Advocate for consumers’ legal rights and help ensure they receive services and benefits to which they are entitled.
• Assist consumers and families in obtaining diagnoses and evaluations from appropriate practitioners, and secure written reports and other information assessing and interpreting the consumer’s situation.
• Monitor consumers’ health and safety.
• Maintain documentation and contacts as required by law, regulation, and policy.
• Implement RCEB policies and procedures.
• Complete functional and/or developmental reviews in a timely manner.
• Keep the supervisor informed about caseload status and unmet community needs.
• Perform other duties as assigned.

Benefits

• Three weeks of paid vacation and 12 sick days.
• 14 paid holidays and three floating holidays.
• Multiple medical plan options, including Kaiser at 100% employer-paid for the employee.
• Dental and vision plans.
• CalPERS retirement pension.
• Student loan forgiveness eligibility through the federal Public Service Loan Forgiveness program for qualifying nonprofit employees.
• Flexible schedule, if applicable.
• Work-at-home schedules, if applicable.
• Employee Assistance Program, including mental health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level