Case Manager, Outreach

Breaking Ground•New York, NY

81d•$24 - $24

About The Position

Breaking Ground operates supportive and affordable housing and provides services to people experiencing homelessness in New York City, upstate New York, and Connecticut. The Case Manager, Outreach provides case management services to people experiencing homelessness, including individuals with mental illness and/or substance use disorders, to support their transition to permanent housing. The position reports to the Team Leader and has a 35-hour work week.

Requirements

Bachelor’s degree or equivalent work experience.
A valid NY, NJ, CT, or PA driver’s license and a good driving record, as defined by Breaking Ground, are conditions of employment.
Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
Excellent writing and communication skills.

Nice To Haves

Two years of experience working with homeless adults and substance abuse issues preferred.
Experience with harm reduction and motivational interviewing techniques strongly preferred.
Bilingual Spanish/English preferred.

Responsibilities

Provide direct services to a caseload of approximately 25 clients, including assessments, benefits assistance, and other support for housing and recovery goals.
Conduct psychosocial evaluations.
Connect clients to psychiatric services.
Connect clients to medical treatment and substance use treatment facilities when applicable.
Help clients obtain identification, public benefits, and other applicable income sources.
Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
Prepare documentation for housing applications.
Assist and counsel clients as they obtain permanent housing.
Maintain records in compliance with agency standards and City and State requirements.
Intervene in crisis situations.
Escort clients to appointments when needed.
After training, assist clients with self-administration of medication in accordance with Breaking Ground policies and procedures.
Perform other related duties as assigned.