Case Manager
About The Position
Riverbend Community Mental Health is hiring Case Managers for its Community Support Program (CSP). The role supports adults and older adults experiencing serious mental illness (SPMI) and/or substance use challenges. As part of a collaborative team of behavioral health professionals, the Case Manager provides integrated, person-centered case management, connects clients with essential resources, coordinates services, and provides ongoing support to promote stability, wellness, independence, and recovery. The role involves working with individuals, families, providers, and community partners, advocating for client needs, and helping clients navigate the mental health system and develop skills for long-term success. Services are recovery-focused and delivered in community settings. The position includes travel throughout Riverbend’s catchment area to towns, community locations, client homes, state agencies, and other locations required by job duties. Riverbend describes its work environment as supportive, inclusive, collaborative, and mission-driven, and offers training, skill development, and opportunities for career growth.
Requirements
- Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services is required.
- Valid driver’s license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are required.
- Travel throughout Riverbend’s catchment area to locations required by job duties is required.
- Previous experience in mental health, specifically with severe and persistent mental illness and/or intellectual and developmental disabilities.
- Passion for the mental health field and helping others thrive.
- Strong interpersonal skills for connecting with a diverse population.
- Reliability, patience, and a positive, team-focused attitude.
- Empathy and an enthusiastic approach to problem-solving.
- Ability to build strong, trusting relationships with clients and their support networks.
Responsibilities
- Provide well-integrated case management to help clients navigate their world and achieve personal goals.
- Connect clients with essential resources and coordinate services.
- Provide ongoing support to promote client stability, wellness, independence, and recovery.
- Work with adults and older adults experiencing serious mental illness and/or substance use challenges.
- Collaborate with individuals, families, providers, community partners, and a multidisciplinary team.
- Advocate for client needs and help clients navigate the mental health system.
- Support clients in developing skills for long-term success.
- Travel to towns, community locations, client homes, state agencies, and other locations required by job duties.
Benefits
- Choice of three medical plans
- Prescription benefits
- Health Reimbursement Account (HRA)
- Flexible Spending Account (FSA)
- Doctor on Demand
- Harvard Pilgrim Well-Being Program
- Choice of two dental plans
- Vision plan
- Short- and long-term disability insurance
- Life and supplemental life insurance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO) accrual
- Extended Illness Leave
- Eight paid holidays
- 403(b) retirement plan with company match
- Tuition reimbursement
- Tuition discounts through partnered colleges
- Training opportunities for career growth
- Structured clinical supervision and ongoing training for license-eligible clinicians
- Qualifying employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
