The Case Manager manages care for individuals in crisis who are stabilizing from acute episodes. The role facilitates admission intakes, treatment planning, discharge planning, collateral gathering, assistance with the legal process, and personalized care planning. Working with an Interdisciplinary Treatment Team, the Case Manager coordinates care and discharge planning with individuals, their families, local providers, and referral sources. The position also carries a caseload and serves as an ambassador to community partners. The Case Manager informs individuals about treatment consents and authorizations, contributes to treatment team meetings, and collaborates on individualized, person-centered treatment plans appropriate for brief intervention. The role gathers information about individuals’ needs, coordinates referrals and services, identifies service gaps, and works with the team to maintain safety and support discharge needs. It also entails maintaining complete clinic and medical records, obtaining signatures as needed, staying knowledgeable about Virginia’s involuntary commitment process and the DBHDS and DMAS behavioral health system, and participating in supervision and ongoing education.
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Job Type
Full-time
Career Level
Mid Level