Case Manager (FT, Days)

Connections Health Solutions•Chantilly, VA

About The Position

The Case Manager manages care for individuals in crisis who are stabilizing from acute episodes. The role facilitates admission intakes, treatment planning, discharge planning, collateral gathering, assistance with the legal process, and initiation of personalized care plans. The Case Manager works with an Interdisciplinary Treatment Team to coordinate care and discharge planning with individuals, families, local providers, and other referral sources. The position carries a caseload and serves as an ambassador to community partners. The Case Manager informs individuals about treatment consents and authorizations for use and disclosure; gathers information to assess treatment and discharge needs; coordinates referrals and services with facility staff and external providers; and identifies service gaps and recommends supports for discharge. The role also maintains clinic and medical records, obtains signatures as needed, and documents services and activities. The Case Manager maintains working knowledge of Virginia's involuntary commitment process and the DBHDS and DMAS behavioral health system, participates in supervision and ongoing training, and demonstrates competency through testing, observation, and performance assessment. Other duties may be assigned.

Requirements

Bachelor’s degree in behavioral health or a related field.
Two years of related experience.
Knowledge of the Commonwealth of Virginia behavioral health system of care and its resources.
Qualified Mental Health Professional (QMHP) qualification.
Must be fully vaccinated with proper documentation, or exempt through the company’s exemption process, before the start date.
Virginia State Fingerprint Clearance.
Must pass the Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check.
Must pass the Virginia Department of Social Services (VA DSS) Office of Background Investigations Central Registry Search.

Nice To Haves

Master’s degree in behavioral health or a related field.
Licensed Mental Health Professional (LMHP) qualification.
Experience working with children, youth, families, and adults with behavioral health issues.
Knowledge of and experience with the Virginia involuntary treatment process.

Responsibilities

Educate and inform individuals about treatment consents and authorizations for use and disclosure.
Participate regularly in Interdisciplinary Treatment Team meetings.
Collaborate with the Treatment Team to develop and implement an individualized, person-centered treatment plan appropriate for brief intervention.
Complete and review the signed treatment plan with each individual and other involved parties.
Gather collateral information from individuals and involved parties to assess treatment and discharge needs.
Coordinate care and provide referrals to ensure services are coordinated with facility staff and external providers.
Identify gaps in service needs and make recommendations to meet individuals’ needs upon discharge.
Collaborate with the interdisciplinary team to engage, monitor, and communicate with individuals while maintaining safety and meeting their needs.
Maintain the clinic record and document service delivery activities in the medical record, including brief interventions, care coordination, discharge planning, and treatment planning.
Obtain individuals’ signatures regarding treatment as necessary.
Maintain working knowledge of the Virginia Involuntary Commitment process and the DBHDS and DMAS behavioral health system.
Participate in individual and group supervision as required.
Participate in ongoing education, in-services, and training to maintain and improve competency.
Demonstrate competency through post-testing, skill observation, and performance assessment by the direct supervisor.
Perform other duties as assigned.

Benefits

Comprehensive medical, dental, vision, accident, critical illness, and hospital indemnity insurance for employees and their families (full-time employees).
Company-paid Basic Life, AD&D, Short-Term Disability, and Long-Term Disability coverage.
Voluntary life insurance option for employees and their families.
Health Savings Accounts with a $1,000 to $2,000 employer contribution depending on plan.
Flexible Spending Accounts for health care and dependent care.
401(k) company match after six months: 50% of deferrals up to 6% of compensation.
PTO starting at 160 hours accrued annually.
12 recognized company holidays.
Company-paid parental leave available to eligible employees.
Employee Assistance Program for all employees, offering confidential emotional support, work-life solutions, financial solutions, legal assistance, and online support.
Automatic enrollment in the 401(k) plan after 90 days.
Additional hourly shift differentials: $2 per hour Monday–Thursday nights, $3 per hour Friday–Sunday nights, and $2 per hour Saturday–Sunday days.