Case Manager_ 5224

BronxWorks • New York, NY

1d • Hybrid

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Summary

The Brook Supportive Housing Program has opportunities for Case Managers to join an established multidisciplinary team. The Brook permanently houses 189 residents; the majority are formerly street homeless and have serious mental and medical conditions (including HIV/AIDS) and substance misuse challenges. Case Managers are integral to our team and are responsible for helping chronically homeless individuals transition into permanent housing with supportive services. Case Managers provide intensive case management services and referrals for medical care, psychiatric care, community living skills, financial management, and substance abuse treatment. Case Managers assist our residents with a wide range of activities to develop daily living skills and referrals as well as help the residents stabilize mentally, medically, and socially.

The Brook provides a high level of support to its staff. Weekly and monthly supervision is provided, as are multidisciplinary rounds and meetings with our medical and psychiatric providers. Some evenings and weekends are required. Spanish Bilingual preferred but not required.

An ideal candidate can demonstrate ability to work in partnership with residents from a strengths-based perspective, overcoming stigma, and navigating complex systems. Additionally, the ideal candidate can adapt to an active environment, is exceptional with time management, has strong writing and communications skills, exhibits excellent attention to detail and remains a team player.

Requirements

• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
• Bachelor’s degree in social work or another related field of study
• One year of case management or relevant work experience preferred
• Engagement and detailed oriented skills are essential
• Proficiency in Microsoft Office suite and other standard business technology is required
• Strong oral and written communication, time management and organizational skills

Nice To Haves

• Spanish Bilingual preferred but not required
• Ability to work in partnership with residents from a strengths-based perspective, overcoming stigma, and navigating complex systems.
• Ability to adapt to an active environment
• Exceptional with time management
• Strong writing and communications skills
• Exhibits excellent attention to detail
• Remains a team player

Responsibilities

• Maintaining a caseload of 14-18 individuals with chronic homelessness history
• Monitor and document client progress towards Treatment plan goals
• Conduct regular case conferences with clients and service providers as needed
• Conduct monthly home visits for caseload and field work with clients when needed
• Assist with managing and directing all walk-in clients
• Maintain familiarity with agency and city resources available to clients
• Document progress notes for all encounters and services provided to clients
• Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
• Opportunities for clinical work through intensive case management, crisis counseling and substance abuse counseling
• Opportunities to provide group counseling
• Opportunities to earn LCSW and LMHC qualifying licensing hours
• Perform additional duties as assigned
• Completing ongoing Treatment Plans and Assessments for caseload
• Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services
• Assessing ongoing eligibility for various entitlements and resources for caseload
• Meeting monthly reporting requirements including timely documentation and engagement with full caseload
• Assisting clients with Representative Payee services including budgeting and financial education
• Assisting clients with Medication Monitoring on a daily, weekly, or as needed basis

Benefits

• Weekly and monthly supervision is provided
• Multidisciplinary rounds and meetings with our medical and psychiatric providers
• Reasonable accommodations are available to applicants with disabilities and other legally protected needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level